S/4HANA Program Manager

Aquarion Water; Monroe (CT); Hybrid; USD 175,000 - 225,000; Full time

Job summary

An established industry player is seeking a dynamic S/4HANA Program Manager to spearhead its digital transformation initiatives. This pivotal role involves overseeing the implementation of a scalable SAP S/4HANA ecosystem, modernizing operational processes, and ensuring compliance with regulatory standards. The ideal candidate will have extensive experience in enterprise IT program management and a proven track record in leading large-scale SAP transformations. Join a forward-thinking organization committed to sustainable practices and make a significant impact on the future of water utility operations. This role offers a hybrid work schedule after the initial employment period, providing flexibility and work-life balance.

Qualifications

• 10+ years of experience in enterprise IT program management.
• Proven experience leading large-scale SAP S/4HANA transformations.
• Strong stakeholder engagement and executive communication skills.

Responsibilities

• Lead the planning and execution of the S/4HANA implementation.
• Establish governance structure ensuring compliance with regulations.
• Develop change management strategies for end-user adoption.

Skills

SAP S/4HANA transformations

Enterprise IT program management

Stakeholder engagement

Regulatory reporting

Change management

Education

Bachelor’s degree in Information Technology

Master’s degree in Business Administration

Tools

SAP IS-U

SAP Fiori/UI5

SAP Cloud Platform

GIS

SCADA

CRM

Job description

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.

Job Summary

The S/4HANA Program Manager (PM) plays a pivotal role in leading the digital transformation journey by overseeing the planning, execution, and governance of the S/4HANA implementation. This individual ensures that the program aligns with strategic business objectives, improves operational efficiency, and drives long-term value realization.

The PM collaborates with executive leadership, business stakeholders, IT teams, and third-party vendors to define and implement a scalable, future-ready SAP S/4HANA ecosystem. This includes modernizing financial, operational, and customer-facing processes while ensuring compliance with regulatory and industry standards.

Principal Responsibilities

Strategic Oversight & Governance

• Establish and govern the S/4HANA program framework, roadmap and governance structure, ensuring compliance with water utility regulations and cybersecurity standards.
• Oversee all administrative aspects inclusive of: RFP/bid development, contracts/statement of work, vendor relationship, procurement of professional services and BOM/materials.
• Prepare updates for decision of the Steering Committee (SC)
• Work with executives, IT, and business leaders to ensure alignment with regulatory and operational requirements.

Readiness Assessment & Planning

• Assess current systems (on-prem SAP and hosted solutions) to define readiness.
• Evaluate and prioritize Phase 0 projects, including CVI, data readiness and customer service.
• Define target architecture that aligns with water utility-specific needs (e.g., regulatory reporting, real-time monitoring, GIS integration).
• Develop and present business cases for investment in S/4HANA capabilities.
• Lead business process mapping workshops with functional teams.

Execution & Staffing

• Help procure and onboard key project leads (Project Managers, Functional, and Technical Leads).
• Oversee project execution and ensure adherence to budget, timeline, and compliance requirements.
• Monitor risks, dependencies, and stakeholder concerns to ensure successful transformation.

Change Management & Adoption

• Develop and execute a comprehensive change management strategy, fostering adoption among the end user community.
• Lead risk management, budgeting, and stakeholder alignment to deliver a timely, cost-effective, and sustainable digital transformation.
• Work with HR and training teams to develop end-user training programs for field workers, engineers, and administrative staff.

Preferred Requirements

• 10+ years of experience in enterprise IT program management, with at least 5 years in SAP ERP implementations.
• Proven experience leading large-scale SAP S/4HANA transformations, including migration from SAP ECC and integration with utility-specific systems (GIS, SCADA, CRM, asset management, billing, etc.).
• Deep understanding of water utility operations, regulatory reporting, and industry best practices.
• Exposure in enterprise architecture, cloud strategies (SAP BTP, Azure, AWS), and cybersecurity requirements for public utilities.
• Strong stakeholder engagement, executive communication, and team leadership skills.
• Experience with SAP IS-U (Industry Solution for Utilities), SAP Fiori/UI5, and SAP Cloud Platform.

Education/Certifications

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field.
• Master’s degree in Business Administration (MBA), Information Systems, or Engineering prefered.

Salary

• Job is classified as an exempt position with an annual salary range of $175,000 - $225,000

• After 3 months of successful employment, this role will be eligible for a hybrid schedule (3 days office/2 days remote).

• Two - Three Year Employment Contract

Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.