S/4HANA Program Manager

Aquarion Water Company; Monroe (CT); Hybrid; USD 175,000 - 225,000; Full time

Job summary

An established industry player is seeking a dynamic S/4HANA Program Manager to lead its digital transformation journey. This pivotal role involves overseeing the planning, execution, and governance of the S/4HANA implementation, ensuring alignment with strategic business objectives and regulatory compliance. The ideal candidate will have extensive experience in enterprise IT program management and a deep understanding of water utility operations. Join a forward-thinking company committed to sustainable practices and making a positive impact in the communities it serves. If you are passionate about driving change and innovation, this opportunity is perfect for you.

Qualifications

• 10+ years in IT program management with 5+ years in SAP ERP.
• Experience leading large-scale SAP S/4HANA transformations.

Responsibilities

• Oversee planning, execution, and governance of S/4HANA implementation.
• Collaborate with stakeholders to ensure alignment with business objectives.

Skills

SAP S/4HANA

Enterprise IT Program Management

Stakeholder Engagement

Change Management

Risk Management

Education

Bachelor’s Degree in Information Technology

Master’s Degree in Business Administration

Tools

SAP IS-U

SAP Fiori/UI5

SAP Cloud Platform

GIS

SCADA

Job description

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Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.

The S/4HANA Program Manager (PM) plays a pivotal role in leading the digital transformation journey by overseeing the planning, execution, and governance of the S/4HANA implementation. This individual ensures that the program aligns with strategic business objectives, improves operational efficiency, and drives long-term value realization.

The PM collaborates with executive leadership, business stakeholders, IT teams, and third-party vendors to define and implement a scalable, future-ready SAP S/4HANA ecosystem. This includes modernizing financial, operational, and customer-facing processes while ensuring compliance with regulatory and industry standards.

Strategic Oversight & Governance

• Establish and govern the S/4HANA program framework, roadmap and governance structure, ensuring compliance with water utility regulations and cybersecurity standards.
• Oversee all administrative aspects inclusive of: RFP/bid development, contracts/statement of work, vendor relationship, procurement of professional services and BOM/materials.
• Prepare updates for decision of the Steering Committee (SC)
• Work with executives, IT, and business leaders to ensure alignment with regulatory and operational requirements.

Readiness Assessment & Planning

• Assess current systems (on-prem SAP and hosted solutions) to define readiness.
• Evaluate and prioritize Phase 0 projects, including CVI, data readiness and customer service.
• Define target architecture that aligns with water utility-specific needs (e.g., regulatory reporting, real-time monitoring, GIS integration).
• Develop and present business cases for investment in S/4HANA capabilities.
• Lead business process mapping workshops with functional teams.

Execution & Staffing

• Help procure and onboard key project leads (Project Managers, Functional, and Technical Leads).
• Oversee project execution and ensure adherence to budget, timeline, and compliance requirements.
• Monitor risks, dependencies, and stakeholder concerns to ensure successful transformation.

Change Management & Adoption

• Develop and execute a comprehensive change management strategy, fostering adoption among the end user community.
• Lead risk management, budgeting, and stakeholder alignment to deliver a timely, cost-effective, and sustainable digital transformation.
• Work with HR and training teams to develop end-user training programs for field workers, engineers, and administrative staff.

Preferred Requirements

• 10+ years of experience in enterprise IT program management, with at least 5 years in SAP ERP implementations.
• Proven experience leading large-scale SAP S/4HANA transformations, including migration from SAP ECC and integration with utility-specific systems (GIS, SCADA, CRM, asset management, billing, etc.).
• Deep understanding of water utility operations, regulatory reporting, and industry best practices.
• Exposure in enterprise architecture, cloud strategies (SAP BTP, Azure, AWS), and cybersecurity requirements for public utilities.
• Strong stakeholder engagement, executive communication, and team leadership skills.
• Experience with SAP IS-U (Industry Solution for Utilities), SAP Fiori/UI5, and SAP Cloud Platform.

Education/Certifications

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field.
• Master’s degree in Business Administration (MBA), Information Systems, or Engineering prefered.

• Job is classified as an exempt position with an annual salary range of $175,000 - $225,000

• After 3 months of successful employment, this role will be eligible for a hybrid schedule (3 days office/2 days remote).

Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.

Join Us

Aquarion Water Company of Connecticut, a subsidiary of Eversource, is the public water supply company for approximately 236,000 customer accounts or more than 750,000 people in 72cities and towns in Connecticut, Massachusetts and New Hampshire.

We are the largest investor-owned water utility in New England and are among the seven largest in the U.S. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices.

Nearest Major Market: Bridgeport
Nearest Secondary Market: Danbury