S/4HANA CM/SD Specialist - CRM Migration & Process Optimization

DNI (Delaware Nation Industries); Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Disability insurance

Pet Insurance

Education reimbursement

Parking/transit benefits

Job summary

DNI (Delaware Nation Industries) seeks an SAP S/4HANA CM & SD Team Member to support implementation, configuration, testing, deployment, and ongoing SAP support.

You will help migrate legacy SAP CRM into embedded S/4HANA Customer Management, coordinating with lead consultants, business stakeholders, and project teams to ensure smooth processes.

This role emphasizes data management, testing, cutover readiness, and knowledge transfer across Sales, Service, and Finance components.

Qualifications

• 2–4 years of experience with SAP S/4HANA CM/CRM/SD or related business processes
• Understanding CRM lifecycle and SAP master data flows
• Experience in configuration, testing, and production support
• Ability to communicate status to leads and stakeholders
• US citizenship or right to work in the US

Responsibilities

• Configure and support S/4HANA CM and SD functions based on approved requirements
• Participate in requirements gathering, process mapping, gap analysis, and solution validation
• Support migration of CRM into embedded S/4HANA CM while preserving functionality
• Assist with configuration of master data, ordering, returns, and related processes
• Support process automation and data quality improvements
• Develop, execute, and document testing (unit/integration/regression/UAT)
• Troubleshoot simple integration issues between Sales, Finance, CRM/CM, and related SAP components
• Coordinate with cross-functional teams for data cleansing, mapping, and cutover activities
• Provide ongoing application support and knowledge transfer after go-live

Skills

SAP S/4HANA CM/SD

Tools

SAP Suite

Fiori

Job description

DNI (Delaware Nation Industries) seeks an SAP S/4HANA CM & SD Team Member to support implementation, configuration, testing, deployment, and ongoing SAP support.

You will help migrate legacy SAP CRM into embedded S/4HANA Customer Management, coordinating with lead consultants, business stakeholders, and project teams to ensure smooth processes.

This role emphasizes data management, testing, cutover readiness, and knowledge transfer across Sales, Service, and Finance components.