Rx Customer Care & Order Specialist

Maui Jim; Peoria (IL); Sur place; USD 41 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

401K Match

Paid Time Off

Tuition Reimbursement

Résumé du poste

Maui Jim is seeking a Rx Customer Service Representative in Peoria, IL. The role focuses on timely, courteous handling of customer inquiries and accurate Rx data entry.

You will work a 1st shift from 11:30 AM to 7:00 PM, supporting order status, billing, shipping and tracking with a strong emphasis on accuracy. Qualifications include a High School diploma and 1–3 years in customer service, with data entry experience.

Qualifications

• High School graduate with data entry experience and 1–3 years in customer service.
• In lieu of education, 4–5 years of customer service with data entry experience.
• Optical experience preferred.

Responsabilités

• Answer inbound telephone inquiries in a professional and courteous manner.
• Input Rx orders into Rx data entry software.
• Communicate order status, billing, shipping and tracking to customers.
• Back up the RX Redo/POF & Mail CSR and other duties as assigned.

Connaissances

Data entry

Customer service

Typing 35 wpm

Attention to detail

Formation

High School diploma

Outils

Rx data entry software

Description du poste

Maui Jim is seeking a Rx Customer Service Representative in Peoria, IL. The role focuses on timely, courteous handling of customer inquiries and accurate Rx data entry.

You will work a 1st shift from 11:30 AM to 7:00 PM, supporting order status, billing, shipping and tracking with a strong emphasis on accuracy. Qualifications include a High School diploma and 1–3 years in customer service, with data entry experience.