RVP, Sales - AMER

ROLLER; Austin (TX); Hybrid; USD 180,000 - 360,000; Full time

Benefits offered by this job

Paid vacation & holidays

Roller Recharge days

Parental leave (16 weeks)

Team learning & dev budget

401(k) with match

Fully paid medical insurance

Job summary

ROLLER, a global SaaS provider for the leisure and attractions industry, seeks an experienced RVP of Sales to drive new customer acquisition and expansion of the existing base. You will lead a team of Account Executives and report to the VP of Sales, owning Mid-Market & Large Groups segments to accelerate revenue growth.

You will guide pipeline development, mentor reps, and partner with Customer Success to maximize total addressable market while delivering measurable ACV gains in a fast-paced,

Qualifications

• 5+ years of Sales Leadership experience in SaaS, managing budgets and scalable processes.
• Ability to lead a team to achieve ACV growth and revenue targets.
• Based in Austin, TX with a hybrid work preference (3 days in office).

Responsibilities

• Develop sales strategies to hit new customer acquisition and ACV targets.
• Mentor and coach Account Executives to optimize revenue and create pipeline.
• Support closing opportunities and collaborate with Customer Success to expand existing accounts.
• Forecast sales activity and report to senior management; optimize processes for growth.
• Recruit, hire and train new team members on the Roller sales process.
• Present opportunities for growth in new verticals and geographies; assess investments to unlock TAM.
• Scale the sales organization by designing efficient business processes and technical systems.

Skills

B2B SaaS sales

Sales leadership

Coaching & mentoring

CRM (Salesforce)

Stakeholder management

Tools

Salesforce

Gong

GSuite

Job description

ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-serve kiosks, memberships, digital waivers, and more. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks — just to name a few!

At the heart of ROLLER is our team — which consists of 300+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, and we are looking for like-minded people to join us on this amazing journey!

About the Role

We are seeking an experienced RVP of Sales who will drive the business's key revenue streams, including new customer acquisition and expansion of the existing customer base via a land and expand strategy. Reporting to the VP of Sales, you will lead a team of Account Executives and ultimately be measured on the ACV growth. As the RVP of Sales, you will own our Mid-Market & Large Groups segments, and drive the team to to achieve revenue growth and market share. This is a net new focused role and would suit someone wanting to grow the role, as you grow with the business. We're building something pretty special!

What You’ll Do

• Develop ROLLER’s Sales and Pipeline development strategies to ensure that we achieve our new customer acquisition and ACV targets.
• Mentor, coach, and support the Account Executives optimizing the team to improve their ability to acquire new revenue and build pipeline.
• Assist Account Executives where necessary to close opportunities, including; being involved in the sales process for new business and partnering with the Customer Success organization to manage existing accounts to drive venue expansion.
• Report on sales activity and forecast to senior sales management. Continually make and implement recommendations for optimization and ongoing growth.
• Recruit, hire, and train new team members on the ROLLER sales process.
• Present new business growth opportunities, particularly analysis on new ‘verticals’ and geographies and the product or distribution-related investments required to unlock potential TAM.
• Ability to scale sales organizations by designing effective business processes and partnering with technical resources to develop the supporting systems architecture.

About You

• You bring deep expertise in building B2B SaaS sales strategies and can work collaboratively with the Sales Engineering, Customer Success, Services, and Marketing teams to execute new business sales targets.
• You bring 5+ years of Sales Leadership experience, ideally in a SaaS business, managing sales budgets, conceiving and executing effective and efficient sales processes & methodologies to maximize customer acquisition.
• Have 4+ years tenure in a leadership role in one company, showing you can navigate the growth curb in an evolving business, and a maturing product.
• You are based in Austin, Texas, and interested in a hybrid (3 days in office) role.
• You have been involved in scaling an organization from $50M to $250M+ in revenue and have previously developed highly effective and efficient sales teams.
• You have experience growing the capabilities of your team.
• A self-starter with a bias for action, attention to detail, and a track record of delivering impact in fast-paced environments.
• You are a highly motivated & results-driven leader who can create urgency and drive velocity in our sales cycle.
• You have a track record of being able to influence decision-making across all levels of a business without authority.
• You have excellent written & verbal communication skills with an exceptional ability to build strong relationships with a wide variety of stakeholders.
• Experience using CRM and productivity tools like Salesforce, Gong, and GSuite.
• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• Paid leave for vacation, illness, and observed holidays.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals.
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• 401(k) plan with up to a 5% match.
• Fully paid medical insurance.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment#LI-hybrid

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in ROLLER’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.