RVP, RV Operations

Charlie Hustle, LLC.; Southfield (MI); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical Plans

Dental & Vision

On-site Fitness Center

401(k) Match

Paid Time Off

Parental Leave

Tuition Reimbursement

Employee Discounts

Job summary

Sun Communities, Inc. seeks a Regional Vice President of RV Operations to lead a portfolio of RV resorts within an assigned region, driving performance, sales growth, and financial results.

The role oversees staffing, budgeting, marketing, and guest relations while ensuring compliance with housing and employment laws. Travel to multiple properties is required, with a focus on delivering exceptional service and operational excellence.

Qualifications

• Bachelor's degree in real estate, business, hospitality, or related field required.
• 5 years in property management or hospitality experience, including 2 years of supervisory experience required.
• Demonstrated leadership abilities.
• Excellent interpersonal and communication skills.
• Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law.
• Strong organizational skills.
• Working knowledge of basic accounting principles.
• Ability to travel with overnight stays.
• Computer proficiency with Microsoft Office, email, and internet.

Responsibilities

• Determines and approves staffing levels for each resort in conjunction with budget.
• Ensures compliance with laws/regulations governing fair housing and resort operations.
• Creates and submits annual operating and sales budgets with budget responsibility.
• Conducts on-site inspections and maintains Sun’s curb appeal standards.
• Develops occupancy, lease-up and sales projections and implements programs to achieve them.
• Handles and resolves resident and guest complaints promptly and professionally.
• Coordinates team member selection and development and ensures policy compliance.
• Implements marketing and advertising plans to achieve targeted results.
• Ensures high service levels across resorts per Sun's Customer Service philosophy.
• Monitors internal controls and recommends changes as needed.
• Implements annual capital improvement program.
• Monitors safety, loss, and risk management across properties.
• Ensures compliance and timely workers’ compensation reporting.
• Approves selection of all contractual services for resorts.
• Collaborates with sales to manage home inventory and brokerage plans.
• Prepares pro-forma budgets for new resorts and expansions.
• Maintains rent rolls and ensures timely rent collection.
• Meets with residents and boards and maintains effective communication.
• Other duties as assigned.

Skills

Leadership

Budgeting

Staffing

Regulatory knowledge

Communication

Travel

Education

Bachelor's degree in real estate or related field

Tools

Microsoft Office

Job description

Career Opportunities: RVP, RV Operations (137319)

Requisition ID137319-Posted09/24/2026-Sun Communities, Inc.-NJ-Cape May, Cape Island Resort-Regular-Full Time

The Regional Vice President of RV Operations provides leadership and oversight for a portfolio of RV resorts and campgrounds within an assigned region, driving operational performance, sales growth, and financial results.

Job Duties

• Determines and approves staffing levels for each resort in conjunction with budget. (Essential)
• Ensures compliance with federal, state, and local agencies that regulate fair housing laws and resort operations. (Essential)
• Creates and submits annual operating and sales budgets and accepts total budget responsibility for each resort. (Essential)
• Conducts on-site inspections and ensures each resort is consistently maintained and groomed to Sun’s curb appeal standards at all times. (Essential)
• Develops annual occupancy, lease-up and sales projections; implements programs to achieve them. (Essential)
• Handles and resolves resident and guest complaints in a timely and professional manner, including asking questions to determine the validity of complaints and offering possible solutions consistent with established guidelines. (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Implements marketing and advertising plans, including specific objectives and activities to achieve targeted results; revises as needed when changes in market are perceived.
• Ensures resort team members at all levels provide guests and residents the highest level of service consistent with Sun’s Customer Service philosophy.
• Ensures internal control practices are adhered to and monitors compliance; recommends changes to operating controls as needed.
• Ensures implementation of annual capital improvement program.
• Monitors safety, loss, and risk management at each resort as it relates to property, vehicles and equipment.
• Ensures compliance of policies designed to increase team member safety. Completes and submits workers’ compensation accident reports and incident report on a timely basis.
• Approves selection of all contractual services for assigned resorts.
• Collaborates with sales team members to purchase new and pre-owned home inventory; develops pre-owned home listing and brokerage plan for the portfolio.
• Reviews monthly property accounting reports and compiles reports for Accounting, as required. Prepares monthly P&L variance explanations including a corrective action plan where needed.
• Ensures availability for after hour emergencies and other activities as necessary.
• Maintains knowledge of current market surveys and existing market conditions.
• Attends periodic training and product meetings and continues to update knowledge and education on industry product, services and trends.
• Supervises openings of major sales centers at expansions and developments.
• Develops and implements effective retailer relations program.
• Collaborates with RV Resort Managers to develop effective resident-relations activities at each resort.
• Reviews recommended equipment needs in conjunction with resort management.
• Prepares pro-forma budgets as requested for newly acquired RV resorts, including ground-ups and expansions.
• Maintains accurate rent roles in conjunction with RV Resort Managers.
• Ensure rent is collected by RV Resort Managers at each resort on a timely basis.
• Meets with residents, homeowner associations or boards as required and maintains effective communication.
• Other duties as assigned.

Requirements

• Bachelor's Degree in real estate, business, hospitality, or related field (Required)
• 5 years in property management or hospitality experience, including 2 years' supervisory experience (Required)
• Demonstrated leadership abilities
• Excellent interpersonal and communication skills
• Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
• Strong organizational skills
• Working knowledge of basic accounting principles
• Ability to travel with overnight stays
• Computer proficiency, including the ability to use the Microsoft Office Suite, email, and internet
• Flexibility to respond to resort needs during non-business hours

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4plan optionsso you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life,Accidental Death &Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of achild, adoption, or placement of a child
• Paid Time Off including tenholidays, vacation, personal, sick time, bereavement and pay for jury duty