Assistant RV Resort Manager

Sun Communities; Aarons Place (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Vision Plan

AD&D Insurance

401(k) Plan

Tuition Reimbursement

RV Site Discounts

Employee Discounts

Paid Time Off

Job summary

Sun Communities is seeking an Assistant RV Resort Manager to support the day-to-day operations at Sun RV Resorts, including management, office administration, marketing and maintenance, while serving as a primary contact for guests and residents.

Key duties include enforcing safety policies, complying with fair housing and resort regulations, handling emergencies, and addressing guest inquiries with professional, timely communication.

Qualifications

• High School Diploma or GED (Required)
• 1 year in experience in the property/resort management industry (Required)
• 6 months in previous sales & leasing experience (Preferred)
• 6 months in experience using NetSuite (Preferred)
• Demonstrated leadership abilities
• Excellent verbal and written communication skills
• Strong organizational and negotiation skills
• Knowledge of basic accounting principles
• Ability to thrive in a fast-paced environment
• Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
• Basic computer proficiency including email, internet and Microsoft Office Suite
• Flexibility to respond to resort needs during non-business hours
• Required Certifications/Licensures:(Valid driver’s license)

Responsibilities

• Ensures compliance of policies designed to increase team member safety.
• Ensures compliance with the federal, state and local agencies that regulate fair housing laws and resort operations.
• Handles and reports emergencies that may arise onsite, insuring adherence to standard operating procedures.
• Handles resident and guest complaints/inquiries in a timely & professional manner by communicating through a variety of means, and offers solutions consistent with guidelines established by Sun.
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Ensures guests and residents receive the highest levels of service consistent with Sun's Customer Service philosophy.
• Consults RV Resort Manager or RVP to determine the best course of action in the event a question or situation does not have an established guideline.
• Coordinates the timely distribution of rental increase and lease renewal notices (if applicable).
• Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins.
• Ensures that overall resort appearance is well maintained and groomed to Sun's curb appeal standards.

Skills

Leadership

Communication

Organizational

Negotiation

Accounting

Office Suite

Flexibility

Licensing

Education

High School Diploma or GED

Tools

NetSuite

Job description

Career Opportunities: Assistant RV Resort Manager (137240)

Assistant RV Resort Managers support the resort by learning and assisting with the day to day operations at a Sun RV Resort which includes, management, office administration, marketing, and maintenance/grounds. They also serve as a day-to-day point of contact for guests and residents.

Job Duties

• Ensures compliance of policies designed to increase team member safety. Completes and submits workers' compensation accident reports and incident reports on a timely basis. (Essential)
• Ensures compliance with the federal, state and local agencies that regulate fair housing laws and resort operations. (Essential)
• Handles and reports emergencies that may arise onsite, insuring adherence to standard operating procedures. (Essential)
• Handles resident and guest complaints/inquiries in a timely & professional manner by communicating through a variety of means, and offers solutions consistent with guidelines established by Sun. Written correspondence to inquiries must be sent by the RVP. (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Ensures guests and residents receive the highest levels of service consistent with Sun's Customer Service philosophy.
• Consults RV Resort Manager or RVP to determine the best course of action in the event a question or situation does not have an established guideline.
• Coordinates the timely distribution of rental increase and lease renewal notices (if applicable).
• Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins.
• Ensures that overall resort appearance is well maintained and groomed to Sun's curb appeal standards.

Requirements

• High School Diploma or GED (Required)
• 1 year in experience in the property/resort management industry (Required)
• 6 months in previous sales & leasing experience (Preferred)
• 6 months in experience using NetSuite (Preferred)
• Demonstrated leadership abilities
• Excellent verbal and written communication skills
• Strong organizational and negotiation skills
• Knowledge of basic accounting principles
• Ability to thrive in a fast-paced environment
• Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
• Basic computer proficiency including email, internet and Microsoft Office Suit
• Flexibility to respond to resort needs during non-business hours
• Required Certifications/Licensures:(Valid driver’s license)

REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with multipleplan designs so you can choose the plan that best meets the needs of you and your family
• Vision Plan
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life and Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty