RV Service Shop Lead

GENERAL RV CENTER; Chester (Delaware County); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacations

401k with company matching

Job summary

General RV Center is seeking a seasoned leader to oversee service operations. This role supports sales and service teams, coordinates parts delivery, and maintains a high-morale shop environment while ensuring excellent customer service.

The ideal candidate brings 5+ years of leadership experience in RV or powersports, strong verbal and written communication, and a reliable, professional presence to drive efficient, profitable service performance.

Qualifications

• Minimum of a High School Diploma is required.
• 5 years of leadership experience within the RV or Powersports industry.
• Strong communication skills, verbal and written.
• Ability to multitask and complete tasks in a timely and efficient manner.
• Reliable and strong work ethic. Professional appearance is a must.

Responsibilities

• Dispatch work brought into service by sales personnel and internal writers in a timely manner while coordinating parts delivery.
• Maintain a high morale by provide fair practices, a clean work environment and organized shop. Support staff throughout daily responsibilities and goal achievement.
• Provide a high level of customer service.
• Maintain a positive attitude and a leadership work style.
• Works in conjunction with service management to create an efficient and profitable department.
• Oversee quality of all inspections and service repairs.
• Manage and maintain all policy and procedures set in place.

Skills

Leadership experience

Strong communication

Multitasking

Reliability

Professional appearance

Education

High School Diploma

Job description

General RV Center is seeking a seasoned leader to oversee service operations. This role supports sales and service teams, coordinates parts delivery, and maintains a high-morale shop environment while ensuring excellent customer service.

The ideal candidate brings 5+ years of leadership experience in RV or powersports, strong verbal and written communication, and a reliable, professional presence to drive efficient, profitable service performance.