RV Service Advisor & Writer: Elevate Customer Care

Campers Inn RV; Wilmington (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee assistance program

Paid time off

401(k) match

Job summary

Campers Inn RV is seeking a Service Advisor/Writer to greet customers, schedule service work, and clearly communicate any additional service needed. You will work closely with the shop to prepare accurate estimates and ensure timely updates on RV repairs.

The ideal candidate has at least one year of RV service experience, strong communication skills, and the ability to multitask in a fast-paced environment. Campers Inn RV offers comprehensive benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent is required.
• Minimum of one year RV service experience preferred.
• Excellent oral and written communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.
• Ability to multitask in a fast-paced environment.
• Knowledge of RV systems and parts is a plus.

Responsibilities

• Identifies RV problems and services by listening to customer’s description of symptoms.
• Verifies warranty coverage by examining records and explaining provisions.
• Develops estimates by costing materials, supplies, and labor.
• Prepares repair orders (RO).
• Handles customer complaints and maintains high customer satisfaction standards.
• Keeps customers updated on RV status during servicing.

Skills

Customer service

Communication

Multitasking

Flexible hours

Teamwork

Education

High school diploma or equivalent

Tools

Motility Systems2K

Job description

Campers Inn RV is seeking a Service Advisor/Writer to greet customers, schedule service work, and clearly communicate any additional service needed. You will work closely with the shop to prepare accurate estimates and ensure timely updates on RV repairs.

The ideal candidate has at least one year of RV service experience, strong communication skills, and the ability to multitask in a fast-paced environment. Campers Inn RV offers comprehensive benefits and opportunities for growth.