RV Service Advisor & Upsell Specialist

Camping World; Sherman (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Parental Leave

Tuition Reimbursement

On-the-job Training

Medical Insurance

Dental & Vision Coverage

Job summary

Camping World in Sherman, Texas is seeking a customer-focused associate to determine specialized product needs, suggest add-on sales, provide price estimates for installations, and keep customers informed of progress.

The role emphasizes service experience, RV product familiarity, and strong organization to follow procedures; a valid driver’s license is preferred. This is a full-time, on-site position with benefits and potential for commissions.

Qualifications

• Minimum of one year of service experience preferred.
• RV product or camping lifestyle experience.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills are required.
• The ability to follow department procedures and policies.
• Valid driver's license preferred.
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices.
• Prolonged periods of standing, stooping, crawling, and bending.

Responsibilities

• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.

Skills

Customer service

Internet research

Organization

Follow procedures

Communication

Tools

Internet search tools

Job description

Camping World in Sherman, Texas is seeking a customer-focused associate to determine specialized product needs, suggest add-on sales, provide price estimates for installations, and keep customers informed of progress.

The role emphasizes service experience, RV product familiarity, and strong organization to follow procedures; a valid driver’s license is preferred. This is a full-time, on-site position with benefits and potential for commissions.