RV Service Advisor: Help Customers Upsell

FreedomRoads, LLC; Dothan (AL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Discounts

Tuition Reimbursement

On the job training opportunities

Job summary

Camping World Holdings, Inc. is seeking a Service Advisor to join our team. You will initiate and process requests for repair services and provide administrative support to the Service Department while updating customers on work progress.

Responsibilities include assessing customer needs, recommending add-ons, estimating installation prices, and maintaining clear communication throughout service. This role emphasizes customer service, computer proficiency, and the ability to manage workflow in a

Qualifications

• Minimum 1 year of service experience preferred.
• RV product knowledge or camping lifestyle preferred.
• Strong organizational and follow-up skills required.

Responsibilities

• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.

Skills

Customer service

Sales orientation

Attention to detail

Computer skills

Communication

Tools

CRM software

Job description

Camping World Holdings, Inc. is seeking a Service Advisor to join our team. You will initiate and process requests for repair services and provide administrative support to the Service Department while updating customers on work progress.

Responsibilities include assessing customer needs, recommending add-ons, estimating installation prices, and maintaining clear communication throughout service. This role emphasizes customer service, computer proficiency, and the ability to manage workflow in a