RV Park Attendant - Part Time

PENN Entertainment, Inc.; United States; On-site; USD 28,000 - 36,000; Full time

Job summary

PENN Entertainment, Inc. is seeking an entry-level team member to greet customers, assist with inquiries, and manage campsite-related tasks. You will interact with guests, handle revenue, and support Marina operations while upholding high service standards.

Qualifications include being 18+, a high school diploma or GED, and strong customer service with good phone and written communication skills. ServSafe Alcohol training is required.

Qualifications

• Must be 18 years of age or older.
• High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.
• Excellent customer service and telephone skills.
• Good written communication skills.
• Must successfully complete ServSafe Alcohol training certification course.

Responsibilities

• Greets customers with a smile and assists with inquiries and problems.
• Assigns and assists customers with campsite.
• Remains current on all casino activities and assists guests with inquiries.
• Collects and accounts for all campsite revenue.
• May perform routine duties at the Marina.
• Answers phone and assists with clerical tasks.
• Demonstrates a friendly, helpful, courteous manner with customers and team members.
• Performs any duties as assigned by management.

Skills

Excellent customer service

Telephone skills

Written communication

LMS system

Basic computer skills

Education

High school diploma or GED

Tools

LMS system

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Greets each customer with a smile and assists with any inquiries and problems.
• Assigns and assists customers with campsite.
• Remains current on all casino activities and assists guests with all inquiries.
• Collects and accounts for all camp site revenue.
• Responsibilities may include carrying out routine duties that occur while working at the Marina.
• Answers phone and assists with clerical tasks.
• Exhibits a friendly, helpful and courteous manner when dealing with customers or fellow team members.
• Any and all duties as assigned by your Manager or a member of management.

Requirements

Must be 18 years of age or older.

• Previous office experience preferred.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization.
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• LMS system and basic computer skills.
• Excellent customer service and telephone skills. Good written communication skills
• While performing the duties of this job, the team member is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms and talk or hear. The team member is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The team member is occasionally required to sit. The team member must occasionally lift and/or move up to 50 pounds.
• While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The team member is occasionally exposed to wet and/or humid conditions and risk of electrical shock. The noise level in the work environment is usually loud.
• Must successfully complete ServSafe Alcohol training certification course.