RV Orientation Specialist - Deliver WOW at Delivery

La Mesa Rv; Colorado; On-site; USD 36,000 - 48,000; Full time

Job summary

La Mesa RV is seeking an Orientation Technician to WOW buyers at delivery with exceptional customer service and a timely transaction. This role centers on ensuring a smooth handover of the RV to customers at our Mesa location.

The position requires weekend availability and a full-time schedule. Candidates should be detail-oriented, friendly, and ready to uphold our family values while inspecting units and guiding customers through the orientation process.

Qualifications

• Must have excellent customer service skills.
• Ability to inspect RVs for cleanliness and readiness.

Responsibilities

• The day before orientation it is your responsibility to walk through the RV with the Delivery Coordinator or Delivery Manager to ensure that all items on due bill were completed.
• Inspect RV for cleanliness/detail to insure it is up to our standards.
• Prior to the orientation with the customer, you are responsible for making sure all items (that you are going to show the customer) function properly.
• Make a list of recommended accessories during initial walk-thru that you will recommend to the customer during the orientation process.
• Customer orientation.
• Review the orientation folder with the customer
• Must display a positive, influential personality, dealing fairly and diligently with each department.

Skills

Customer service

Attention to detail

Job description

La Mesa RV is seeking an Orientation Technician to WOW buyers at delivery with exceptional customer service and a timely transaction. This role centers on ensuring a smooth handover of the RV to customers at our Mesa location.

The position requires weekend availability and a full-time schedule. Candidates should be detail-oriented, friendly, and ready to uphold our family values while inspecting units and guiding customers through the orientation process.