ORIENTATION TECHNICIAN (25019)

La Mesa Rv; Colorado; On-site; USD 36,000 - 48,000; Full time

Job summary

La Mesa RV is seeking an Orientation Technician to WOW buyers at delivery with exceptional customer service and a timely transaction. This role centers on ensuring a smooth handover of the RV to customers at our Mesa location.

The position requires weekend availability and a full-time schedule. Candidates should be detail-oriented, friendly, and ready to uphold our family values while inspecting units and guiding customers through the orientation process.

Qualifications

• Must have excellent customer service skills.
• Ability to inspect RVs for cleanliness and readiness.

Responsibilities

• The day before orientation it is your responsibility to walk through the RV with the Delivery Coordinator or Delivery Manager to ensure that all items on due bill were completed.
• Inspect RV for cleanliness/detail to insure it is up to our standards.
• Prior to the orientation with the customer, you are responsible for making sure all items (that you are going to show the customer) function properly.
• Make a list of recommended accessories during initial walk-thru that you will recommend to the customer during the orientation process.
• Customer orientation.
• Review the orientation folder with the customer
• Must display a positive, influential personality, dealing fairly and diligently with each department.

Skills

Customer service

Attention to detail

Job description

Job Details

Job Location: Mesa - Mesa, AZ 85215; Position Type: Full Time; Education Level: Not Specified; Travel Percentage: None; Job Shift: Weekend Availability.

La Mesa RV is a family owned and operated company, founded in 1972. Our original location was in La Mesa, California. We have recently relocated to Phoenix, AZ. Our business philosophy is: Customers and Employees are the most important people in the world. Putting this belief into practice has enabled James K, our founder, to guide LMRV on a path of growth and prosperity. LMRV has grown over the years to become one of the largest multi-location RV dealerships in the world and is recognized as a leader in the industry. We offer a lot of room to grow internally!

LMRV is currently hiring for an Orientation Technician for our growing team. Your part as an Orientation Technician is to WOW the buyer at delivery by providing excellent customer service and a timely transaction.

Qualifications

ESSENTIAL DUTIES AND RESPONSIBILITIES

• The day before orientation it is your responsibility to walk through the RV with the Delivery Coordinator or Delivery Manager to ensure that all items on due bill were completed.
• Inspect RV for cleanliness/detail to insure it is up to our standards.
• Prior to the orientation with the customer, you are responsible for making sure all items (that you are going to show the customer) function properly.
• Make a list of recommended accessories during initial walk-thru that you will recommend to the customer during the orientation process.
• Customer orientation.
• Review the orientation folder with the customer
• Must display a positive, influential personality, dealing fairly and diligently with each department.

REQUIREMENTS

• Pre-employment screenings including background and drug test

If you are looking for a role within a GROWING industry and a company that offers a family focused, FUN corporate culture, competitive pay, healthcare coverage, 401K, PTO, paid time off and so much more then to learn more!!

Come join our FAMILY - where our core values are: Fun, Attitude, Make their day, Integrity, Listen and qualitY

Please take a look at our website: https://www.lamesarv.com/