ORIENTATION TECHNICIAN

La Mesa Rv Inc; Mesa (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Healthcare coverage

401K

PTO

Job summary

La Mesa RV is hiring an Orientation Technician to WOW buyers at delivery with excellent customer service and timely processing. The role involves walking through the RV with the Delivery Coordinator, inspecting for cleanliness, validating items function, and suggesting accessories during orientation.

You will present a positive, professional demeanor and work closely with multiple departments to ensure a smooth customer experience.

Qualifications

• Pre-employment screenings including background and drug test

Responsibilities

• Walk through the RV with the Delivery Coordinator to verify due bills and ensure items are completed
• Inspect RV for cleanliness and detail to meet standards
• Ensure all shown items function properly before orientation with the customer
• Make a list of recommended accessories during the initial walk-through for the orientation
• Provide customer-oriented service during orientation
• Review the orientation folder with the customer
• Maintain a positive, influential personality and fair interaction with each department

Skills

Customer service

Communication

Job description

La Mesa RV A family owned and operated company, La Mesa RV was founded in 1972. Our original location was in La Mesa, California. We have recently relocated to Phoenix, AZ. Our business philosophy is: Customers and Employees are the most important people in the world. Putting this belief into practice has enabled James K, our founder to guide LMRV on a path of growth and prosperity. LMRV has grown over the years to become one of the largest multi-location RV dealerships in the world and is recognized as a leader in the industry. Apply to LMRV!! We offer a lot of room to grow internally!LMRV is currently hiring for a Orientation Technician for our growing team. Your part as an Orientation Technician is to WOW the buyer at delivery by providing excellent customer service and a timely transaction.ESSENTIAL DUTIES AND RESPONSIBILITIES:The day before orientation it is your responsibility to walk through the RV with the Delivery Coordinator or Delivery Manager to ensure that all items on due bill were completed.Inspect RV for cleanliness/detail to insure it is up to our standards.Prior to the orientation with the customer, you are responsible for making sure all items (that you are going to show the customer) function properly.Make a list of recommended accessories during initial walk-thru that you will recommend to the customer during the orientation process.Customer orientation.Review the orientation folder with the customerMust display a positive, influential personality, dealing fairly and diligently with each department.REQUIREMENTS:Pre-employment screenings including background and drug testIf you are looking for a role within a GROWING industry and a company that offers a family focused, FUN corporate culture, competitive pay, healthcare coverage, 401K, PTO, paid time off and so much more then APPLY TODAY to learn more!!Come join our FAMILY - where our core values are: Fun, Attitude, Make their day, Integrity, Listen and qualitYPlease take a look at our website: https://www.lamesarv.com/