RV Delivery Experience Coordinator

Camping World; Coburg (OR); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Plan

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Job summary

Camping World is hiring a Delivery Coordinator to link Sales and Service, ensuring seamless preparation and delivery of all RVs, new and used. You will guide owners through delivery, demonstrate features, and schedule first service with the Service Advisor team.

The role requires strong communication, organization, and attention to detail to maintain quality and satisfaction throughout the process. As part of a busy team, you will manage work orders, monitor shop workload, and keep customers

Qualifications

• Minimum one year of customer service experience.
• Strong communication skills, verbal and written.
• Excellent organization and follow-up abilities.
• Proficient computer and multitasking skills.
• Strong independent problem-solving ability.
• Ability to follow department procedures and policies.
• Excellent customer relations and clerical accuracy.

Responsibilities

• Guide new owners through the delivery process and promote accessories.
• Perform final quality inspection prior to delivery.
• Create and manage all work orders for preparation and delivery.
• Attend the daily 2.3.8. meeting to provide delivery updates on all sold units (SA).
• Communicate proactively with Sales and F&I Managers regarding any potential delivery delays.
• Monitor shop workload to coordinate spot deliveries as needed.
• Maintain accurate delivery documentation, including keys, owner’s manuals, warranties, and paperwork.

Skills

Customer service

Communication

Organization

Multitasking

Problem solving

Driver's license

Tools

MS Office

Job description

Camping World is hiring a Delivery Coordinator to link Sales and Service, ensuring seamless preparation and delivery of all RVs, new and used. You will guide owners through delivery, demonstrate features, and schedule first service with the Service Advisor team.

The role requires strong communication, organization, and attention to detail to maintain quality and satisfaction throughout the process. As part of a busy team, you will manage work orders, monitor shop workload, and keep customers