RV Customer Orientation Specialist

Pleasureland RV; Shakopee (MN); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Profit sharing

Medical

Dental

Vision

Life

Short and long-term disability

Job summary

PleasureLand RV Center is hiring a full-time Orientation Specialist to bridge sales and service and ensure customers have a fun, educational buying experience. You will help customers understand RV operation, suggest products to enhance camping, and support parts sales with integrity.

The role requires strong people skills, patience for learners, and basic RV knowledge; training is provided. Working Monday–Friday with potential Saturdays, indoors and outdoors year-round.

Qualifications

• Must be a people-person who enjoys interacting with customers.
• Patience and empathy for beginners and learners.
• Knowledgeable in RV systems, equipment, and operation; training provided.
• Proficient in Word and Excel.

Responsibilities

• Serve as liaison between sales and service, ensuring a fun and educational RV buying experience.
• Educate customers on RV features and proper usage.
• Assist with parts sales and introduce customers to service options.
• Build relationships with customers with honesty and product knowledge.

Skills

People person

Empathy

RV knowledge

Microsoft Word

Microsoft Excel

Communication skills

Problem solving

Self-motivation

Flexibility

Team player

Organized

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Are you passionate about the RV Lifestyle? Do you enjoy meeting new people every day and having various job duties day in and day out? Do you enjoy teaching others how to use something new? If so, PleasureLand RV Center has the perfect opportunity for you! PleasureLand RV Center is the largest RV dealership in the Upper Midwest. We have been ensuring customer satisfaction and helping people select the right RV for their needs since 1971.

We are currently hiring for a full time Orientation Specialist. The Orientation Specialist serves as the liaison between sales and service, ensuring that every customer purchasing an RV from us has a fun and educational buying experience and is well-educated in all functions of their new RV.

Essential Job Duties:

• Ensure customers understand how to properly use and maintain their camper so they feel safe and confident when they take it out on their own.
• Recommend products that will enhance customers’ camping experiences.
• Parts and service departments’ introduction followed by commissioned parts sales.
• Build a professional relationship with customers based on honesty, integrity, and industry-leading product knowledge.

Preferred Skills/Qualifications:

• Must be a people-person who finds interacting with people energizing!
• Must be patient with and have empathy for beginners and people less knowledgeable than yourself.
• Must be knowledgeable in all operations and functions of RV systems, equipment, accessories and general operation. We will train the right applicant!
• Knowledge of Microsoft Word and Excel
• Good communication skills; both verbal and non-verbal
• Ability to problem solve.
• Self-motivated
• Must be flexible – able to adjust one’s schedule to fit the needs of customers.
• Ability to work well with others.
• Must be very organized.

This is a competitive hourly position (DOE) plus a commission on parts sold. The workdays for this position are Monday through Friday. An occasional Saturday may be required. The work hours for this position are 8:00am to 5:00pm and the work environment is both indoors and outdoors year-round.

PleasureLand RV Center offers a full benefit package including:

• paid time off
• paid holidays
• profit sharing
• medical
• dental
• vision
• life
• short and long-term disability

We are an Equal Employment Opportunity Employer!