Rural Justice Advocate Supervisor

Disability Rights Texas; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Disability Rights Texas in Austin seeks an experienced RJI Advocate Supervisor to oversee RJI Advocates across regions, ensuring high-quality casework and timely service delivery. You will supervise staff, support professional development, monitor workloads, coordinate with attorneys, and help develop education materials for outreach and training.

Travel within rural Texas is required; you will maintain records, ensure policy compliance, and advance civil legal services for people with

Qualifications

• Demonstrated ability to lead, mentor and train others.
• Ability to work within collaborative team to implement community lawyering.
• Ability to create collaboration among stakeholders and other disability groups.
• Ability to manage multiple priorities, substantial travel, client responsibilities, and project deadlines.
• Strong and effective writing, verbal, and negotiating communications skills including the ability to do so in a concise manner, even when doing so regarding complex issues to a variety of people.
• Experience in public speaking and developing effective presentations.
• Excellent interpersonal, relationship-building and collaboration skills to be able to work effectively with others inside and outside of the organization; relationship builder with the flexibility and finesse to “manage by influence”.

Responsibilities

• Provide supervision, mentoring, training, support and proper case handling direction to RJI advocates within the RJI structure.
• Coordinate with RJI attorneys assigned to geographic teams regarding advocate assignments and casework needs.
• Monitor RJI advocate workloads across regions and issue areas.
• Identify geographic or substantive service gaps requiring reassignment or additional support.
• Participate in RJI team meetings to address casework coordination, capacity, and barriers to service.
• Monitor advocate contributions to RJI deliverables and timely case progression.
• Follow and implement the organization’s client services policies and procedures regarding client interviews, case records, investigations, and case documentation.
• Master technical information of applicable program areas and relevant statutes and policies. Should be considered a content expert on issue team area of expertise.
• Conceptualize and develop initial and ongoing case strategy for long- and short-term cases within the parameters set by the attorney for both the advocates supervised and the direct case work.
• Develop and maintain a caseload within the level set by the RJI project Supervisor. This will be balanced with the amount of time spent on supervisory duties.
• Collaborate with Outreach manager and community navigators to develop materials for Education and Training programs and speak to the public in order to present information on services and legal rights issues.
• Travel as needed to provide case services and advocate supervision.
• Appropriately prioritize tasks as needed and multi-task numerous responsibilities in a timely manner.Establish personal credibility throughout the organization, in order to be an effective partner and advisor.
• Continuously evaluate and analyze the operations, resources and technology of the team, implementing solutions to improve efficiency, effectiveness and customer service.
• Effectively and regularly communicate with employees, clients, and the public at the individual, team and organizational levels.
• Maintain thorough and complete records.
• Maintain, when required based on subject matter, strict confidentiality of information not meant for other consumption.
• Participate with and support the Supervising Attorney, Project Supervisor and Project Manager in annual budgetary processes, in ensuring efficient and judicious use of capita, and seeing that team programs, activities, labor costs and general/administrative expenses remain within budget parameters.
• Develop and maintain collaborative, cooperative relationships with internal and external stakeholders, including clients, the community, the board of directors as well as employees at all levels of the organization.
• Apply the principles of the organization’s vision and values in all work-related business and interactions.

Skills

Leadership & supervision

Case management

Legal advocacy

Collaborative teamwork

Public speaking

Writing & documentation

Travel willingness

Microsoft Office

Education

Bachelor’s degree

Job description

Disability Rights Texas in Austin seeks an experienced RJI Advocate Supervisor to oversee RJI Advocates across regions, ensuring high-quality casework and timely service delivery. You will supervise staff, support professional development, monitor workloads, coordinate with attorneys, and help develop education materials for outreach and training.

Travel within rural Texas is required; you will maintain records, ensure policy compliance, and advance civil legal services for people with