RunOps Support Engineer | $50/hr Remote

Crossing Hurdles; United States; On-site; USD 85,000 - 130,000; Full time

Job summary

Crossing Hurdles in the United States is seeking a DevOps/Platform Engineer to monitor, troubleshoot, and support production infrastructure across servers, containers, storage, and networks. You will lead incident response, reduce downtime, and drive platform reliability through automation and improved tooling.

The role focuses on managing CI/CD pipelines with Jenkins, container orchestration with Kubernetes and Helm, and leveraging cloud services across AWS, Azure, or GCP to keep systems

Qualifications

• 2+ years of experience in platform/infrastructure support, RunOps, or DevOps roles.
• Strong Linux systems knowledge and shell scripting for automation and troubleshooting.
• Hands-on experience with Docker, Kubernetes, and Helm in production environments.
• Proficiency with CI/CD tools such as Jenkins.
• Robust knowledge of at least one major cloud platform (AWS, Azure, or GCP).

Responsibilities

• Monitor, troubleshoot, and support production infrastructure systems including servers, containers, storage, and networks.
• Respond promptly to operational incidents and alerts, leading resolution of platform-related issues to minimize downtime.
• Manage and optimize CI/CD pipelines, leveraging tools such as Jenkins, and oversee container orchestration with Kubernetes and Helm.
• Collaborate closely with DevOps and SRE stakeholders to drive automation and enhance system reliability.
• Maintain, support, and improve internal tooling and platform services across all engineering teams.
• Utilize observability and monitoring tools (e.g., ELK, Grafana, Prometheus) to proactively identify and address potential issues.

Skills

DevOps experience

Linux systems

Shell scripting

CI/CD

Cloud platforms

Tools

Docker

Kubernetes

Helm

Jenkins

Job description

• Monitor, troubleshoot, and support production infrastructure systems including servers, containers, storage, and networks.
• Respond promptly to operational incidents and alerts, leading the resolution of platform-related issues to minimize downtime.
• Manage and optimize CI/CD pipelines, leveraging tools such as Jenkins, and oversee container orchestration with Kubernetes and Helm.
• Collaborate closely with DevOps and SRE stakeholders to drive automation and enhance system reliability.
• Maintain, support, and improve internal tooling and platform services across all engineering teams.
• Utilize observability and monitoring tools (e.g., ELK, Grafana, Prometheus) to proactively identify and address potential issues.

Requirements

• Have a minimum of 2+ years of experience in platform/infrastructure support, RunOps, or DevOps roles.
• Possess expertise in Linux systems and shell scripting for automation and troubleshooting.
• Have strong hands-on experience with Docker, Kubernetes, and Helm in production environments.
• Demonstrate proficiency with CI/CD tools such as Jenkins.
• Have robust knowledge of at least one major cloud platform (AWS, Azure, or GCP) and associated services.