Runner

Tavistock Restaurant Collection; Atlanta (GA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Training and mentorship

Job summary

ATLAS Restaurant at the St. Regis Hotel seeks a friendly Front of House Food Runner to join our Michelin-starred dining team. You will engage guests with genuine service, ensure timely delivery of courses, and uphold presentation standards in a refined dining environment.

This role emphasizes hospitality excellence, grooming, and teamwork, with mentorship from seasoned professionals. If you love guest relations and delivering memorable experiences, apply to ATLAS FOH.

Qualifications

• High School education required and English communication skills (read/write/speak) required.

Responsibilities

• Maintain grooming and uniform standards.
• Ensure interior and exterior cleanliness of the restaurant.
• Observe guest’s body language to anticipate needs and enhance the experience.
• Ensure all aspects of food presentation meet company standards.
• Expeditiously deliver food from the kitchen to guests.
• Obtain items needed for guests to ensure a great dining experience.
• Follow proper safety procedures for food handling.
• Answer questions about our food and beverages and inform guests of services.
• Handle guest complaints by listening, contacting the manager and resolving issues.
• Assist all team members with additional items as needed.

Skills

Adaptability

Attention to detail

Communication

Confidence

Customer focus

Initiative

Problem solving

Teamwork

Education

High School Diploma

Job description

Elevate Your Career: Join the Front of House Team at ATLAS Restaurant

Location: ATLAS Restaurant, Inside the Luxurious St. Regis Hotel
ATLAS Restaurant, an epitome of culinary excellence with a Michelin Star distinction, is on the lookout for dynamic, enthusiastic, and professional individuals to enhance our Front of House (FOH) team. Situated within the prestigious St. Regis Hotel, ATLAS offers an unparalleled dining experience that combines exquisite cuisine, impeccable service, and an elegant atmosphere. We are seeking candidates who are passionate about hospitality and dedicated to providing exceptional service to every guest.

We Offer:

• A chance to be part of a prestigious Michelin Star awarded restaurant, known for its exceptional dining experience.
• Competitive compensation and benefits package.
• A vibrant and supportive work environment where your contributions are valued.
• Opportunities for professional growth and development in the hospitality industry.
• Training and mentorship from some of the most respected professionals in the field.

If you have a genuine love for hospitality and wish to be part of a team that strives for excellence in every aspect of the guest experience, we invite you to apply for a Front of House position at ATLAS Restaurant.

POSITION SUMMARY:

The Food Runner is responsible for delivering hospitality to our guests with genuine and personable conversation. This position is critical to our guest's overall experience as he/she must ensure all aspects of food presentation are up to our standards and our guests receive their food in a timely manner to ensure optimal food temperature and quality.

ESSENTIAL FUNCTIONS:

Essential Functions Statement(s)

• Maintain proper grooming and uniform standards.
• Ensures interior and exterior cleanliness of the restaurant.
• Observes guest’s body language to anticipate their needs to add to their exceptional experience.
• Ensures all aspects of food presentation are in accordance with company standards.
• Expeditiously delivers food from the kitchen to our guests.
• Obtains any items needed for our guests to ensure a great dining experience.
• Follows proper safety procedures and policies for food handling.
• Answers questions the guest may have regarding our food and beverages and uses their knowledge of the restaurant to inform guests of services available.
• Handles guest complaints by listening to their concerns, contacting the manager with any problems, and solving complaints to ensure guest satisfaction that will compel them to want to return.
• Assists all team members with any additional items needed.

POSITION QUALIFICATIONS

Competency Statement(s)

• Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
• Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
• Communication – Listens to others and communicates in an effective manner
• Confidence – A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
• Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
• Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
• Problem Solving – Resolves difficult or complicated challenges
• Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables

Requirements

SKILLS & ABILITIES

Education: High School; able to communicate (speak, read, and write) in English

Experience: Previous hospitality experience is preferred

Computer Skills: N/A

Certificates & Licenses: N/A

Other Requirements: N/A