Bar Back/Bartender Assistant

Tavistock Restaurant Collection; Atlas (IL); On-site; USD 2,066,000 - 3,306,000; Full time

Benefits offered by this job

Competitive compensation and benefits package

Opportunities for professional growth and development

Training and mentorship from industry professionals

Job summary

A prestigious restaurant located in the St. Regis Hotel is seeking a Bar Back to enhance guest experiences through exceptional service. The role requires maintaining bar cleanliness, restocking supplies, and building emotional connections with guests. Candidates should possess a strong customer focus, attention to detail, and adaptability to changing environments. Previous hospitality experience is preferred, and must meet local age requirements for serving alcoholic beverages.

Qualifications

• Must communicate effectively in English.
• Previous hospitality experience is preferred.
• Clear, proactive communication with guests and team members.
• Uphold professional appearance and dining standards.

Responsibilities

• Maintain proper grooming and uniform standards.
• Deliver genuine hospitality and establish emotional connections with guests.
• Restock liquor, beer, and wine throughout the shift.
• Process payments and handle cash professionally.
• Perform all opening, running, and closing duties accurately.
• Restock liquor, beer, and wine throughout shifts.
• Polish silverware and glassware to sparkling finish.
• Process payments and handle cash accurately.
• Open, run, and close duties as required.
• Follow alcohol awareness procedures and handle guest questions.

Skills

Adaptability & Flexibility

Attention to Detail

Communication

Customer Focus

Teamwork

Initiative

Problem Solving

Teamwork

Education

High School

Job description

Elevate Your Career: Join the Front of House Team at ATLAS Restaurant

Location:

ATLAS Restaurant, Inside the Luxurious St. Regis Hotel

ATLAS Restaurant, an epitome of culinary excellence with a Michelin Star distinction, is on the lookout for dynamic, enthusiastic, and professional individuals to enhance our Front of House (FOH) team. Situated within the prestigious St. Regis Hotel, ATLAS offers an unparalleled dining experience that combines exquisite cuisine, impeccable service, and an elegant atmosphere. We are seeking candidates who are passionate about hospitality and dedicated to providing exceptional service to every guest.

We Offer:

• A chance to be part of a prestigious Michelin Star awarded restaurant, known for its exceptional dining experience.
• Competitive compensation and benefits package.
• A vibrant and supportive work environment where your contributions are valued.
• Opportunities for professional growth and development in the hospitality industry.
• Training and mentorship from some of the most respected professionals in the field.

If you have a genuine love for hospitality and wish to be part of a team that strives for excellence in every aspect of the guest experience, we invite you to apply for a Front of House position at ATLAS Restaurant.

POSITION SUMMARY

The Bar Back is responsible for delivering genuine hospitality to our guests. This position is critical to our guest's overall experience as the Bar Back must ensure the guest as a memorable experience throughout their dining and is made to feel like an honored guest at our bar. As a Bar Back, it is your responsibility to keep the bar stocked with fresh ingredients, plateware, glassware, and all materials necessary to provide great service to our guests.

ESSENTIAL FUNCTIONS

• Maintain proper grooming and uniform standards
• Deliver genuine hospitality to and establish emotional connections with our guests
• Contribute to the overall teamwork and success of the restaurant
• Communicate effectively with guests and team members
• Presents the best we have to offer, never selling the guest anything
• Determine guests needs while making the appropriate recommendations and offerings to enhance the dining experience
• Restock liquor, beer, and wine throughout shift
• Clean the bar area ensuring it is constantly organized
• Empty the trash throughout the shift, when necessary
• Stock sanitizer bucket and change at a minimum every two hours or earlier when necessary
• Polish silverware and glassware
• Execute beverage tray service Answer guest questions regarding food and beverage offerings
• Adhere to all alcohol awareness procedures
• Handle guest complaints professionally and alert a manager immediately
• Process payments and handle cash professionally and accurately
• Communicate with managers and hosts regarding table availability and key table updates
• Follow up with guests about their meal and dining experience to ensure great guest satisfaction
• Maintain a high level of cleanliness and sanitation
• Demonstrate professional and gracious demeanor at all times
• Perform all opening, running, and closing duties accurately
• Perform any job function requested by the management team

POSITION QUALIFICATIONS

• Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
• Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
• Communication – Listens to others and communicates in an effective manner
• Confidence – A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
• Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
• Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
• Problem Solving – Resolves difficult or complicated challenges
• Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables

SKILLS & ABILITIES

• Education: High School; able to communicate (speak, read, and write) in English
• Experience: Previous hospitality experience is preferred
• Computer Skills: N/A
• Certificates & Licenses: N/A

Other Requirements: Must meet local, legal minimum age requirement to serve alcoholic beverages; coordination skills that allow proper pouring and carrying of several drinks and plates at the same time