Ruminant Technical Service Lead (NA)

Novonesis; Yuma (AZ); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health, Dental, Vision & Life insured

Healthcare savings account

Tuition reimbursement

Vacation + 12 holidays + Wellness time

Employee assistance program

Job summary

Novonesis is seeking a Manager of Technical Service for North America to lead a team of technical specialists in ruminant health. You will shape technical strategy, drive customer value, and collaborate with Sales, Marketing, R&D and Regulatory teams across the region.

You will guide trials, field programs, and cross-functional projects while engaging veterinarians, nutritionists, and producers to advance science-based solutions for dairy and beef systems.

Qualifications

• PhD, DVM, or equivalent advanced degree in Animal Science, Dairy Science, Ruminant Nutrition, Veterinary Medicine, or related field.
• Minimum of 8 years of relevant experience in animal nutrition, animal health, technical services, research, consulting, or related industries.
• Minimum of 5 years of direct leadership experience, including coaching and developing technical professionals.
• Strong understanding of dairy and/or beef production systems.
• Excellent communication, presentation, and stakeholder management skills.

Responsibilities

• Lead, coach, and develop a team of Technical Service Specialists and subject matter experts.
• Develop and execute the North American technical service strategy for ruminant solutions.
• Partner with Sales, Key Account Managers, Marketing, Regulatory, Product Management, and Innovation teams to accelerate growth and customer success.
• Provide executive-level technical support for strategic customer opportunities and complex technical challenges.
• Engage directly with producers, nutritionists, veterinarians, consultants, and industry influencers across North America.
• Support product launches, technical positioning, customer education, and scientific communications.
• Oversee technical trials, field validation programs, and research collaborations.
• Monitor industry trends, emerging technologies, and evolving customer needs.
• Represent Novonesis at industry conferences, customer events, and professional associations.

Skills

Leadership

Communication

Stakeholder management

Strategy development

Analytical thinking

Collaboration

Dairy/beef production knowledge

Education

PhD, DVM, or equivalent advanced degree in Animal Science, Dairy Science, Ruminant Nutrition, Veterinary Medicine

Tools

Statistical analysis methods

Job description

Novonesis is seeking a Manager of Technical Service for North America to lead a team of technical specialists in ruminant health. You will shape technical strategy, drive customer value, and collaborate with Sales, Marketing, R&D and Regulatory teams across the region.

You will guide trials, field programs, and cross-functional projects while engaging veterinarians, nutritionists, and producers to advance science-based solutions for dairy and beef systems.