RTO

Titan Security Group; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance

Career growth opportunities

Skills-enhancing training

Job summary

Titan Security Group is hiring for Unarmed Flex Security Officers to work at Willis Tower in Downtown Chicago. We offer a dynamic role with no fixed shift, requiring weekend and holiday availability and flexibility to cover open assignments on short notice.

You'll provide customer service at the front desk, manage access, monitor cameras, and document incidents while maintaining a safe environment. This position rewards reliability with hours and opportunities to grow within Titan Security Group.

Qualifications

• Must be at least 18 years old.
• Experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
• High School diploma or GED.
• Able to acquire and maintain a valid Illinois PERC card, including state training requirements.
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English.
• Able to meet physical essential functions (lifting 50+ lbs, patrols, stairs, inclement weather).

Responsibilities

• Provide excellent customer service to all parties on duty.
• Maintain clear administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors.
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment.
• Respond to incidents, including emergencies, and record data for Titan Security management.
• Other duties as assigned.

Skills

Customer service

Front desk

English proficiency

Physical fitness

Education

GED or High School diploma

Job description

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

We are hiring for Unarmed Flex Security Officers to work at Willis Tower in Downtown Chicago.

All candidates must also be available to work weekends and holidays. Flex officers do not have a set schedule and must be available to work at least two (2) of the three (3) shifts. We will make every effort to give advance notice of assignments for open shifts, vacation coverages, personal days, etc., but call-offs may need to be covered with four (4) hours or less notice. The more availability you have, the more hours you'll be available to pick up!

Responsibilities

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Required Qualifications

• Must be at least 18 years of age
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications

• Bi-lingual considered a plus

Pay and Benefits

• Positions paying $20 / hour
• Paid time off and paid holidays
• Medical insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

As set forth in Titan Security Group’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.