Asset Tracking Technician - Connecticut

GE HealthCare; Connecticut; On-site; USD 65,000 - 90,000; Full time

Job summary

GE HealthCare seeks an on-site Encompass Site Health Tech to keep the RTLS hardware infrastructure online and report discrepancies to the off-site support team.

You will manage regional RTLS Encompass infrastructure, monitor performance, perform remediation on offline devices, and install hardware as requested. The role involves coordinating with vendors, reporting metrics, and training end users.

Qualifications

• Associate degree or GE internship/military externship or HS diploma with 2+ years hospital experience
• Understanding medical equipment movement in a clinical care setting
• Ability to obtain unrestricted Hospital Vendor Credentialing
• Proven customer interaction skills and customer focus
• Understand Wi-Fi fundamentals
• Ability to work independently
• Clear communication with Biomedical Technicians, Customers and GE stakeholders

Responsibilities

• Oversee RTLS Encompass infrastructure at regional sites
• Monitor Encompass hardware performance to ensure proper operation
• Remediate issues on offline devices and replace hardware as needed
• Gather MAC requirements and install hardware as requested
• Order and configure new RTLS hardware as needed
• Supervise third-party Encompass-related activities
• Report site health metrics to internal client representatives
• Lead projects from inception to completion using standard PM skills
• Assist in equipment tagging as needed
• Provide ongoing Encompass end-user training and support
• Communicate new functionality to end users
• Assist with label nomenclature standardization and coverage issues
• Escalate issues with Support team
• Perform basic QGIS tracing of floorplans

Skills

RTLS understanding

Wi-Fi fundamentals

Independent worker

Customer communication

Biomedical coordination

Education

Associate degree or GE internship program

HS diploma + 2+ years hospital exp.

Tools

QGIS

Job description

Job Description Summary

The Encompass Site Health Tech is an on-site role responsible for keeping the overall RTLS hardware infrastructure online and reporting any unresolved discrepancies to the off-site support team.

Essential Responsibilities

• Manage the RTLS Encompass infrastructure at all sites included in the region
• Monitor Encompass hardware performance to ensure system is functioning as intended
• Perform remediation activities on all offline devices, replacing those as needed
• Gather move-add-change (MAC) requirements and install as requested
• Order and configure new hardware as needed
• Supervise all third-party vendor Encompass-related activities
• Report Encompass site health metrics to our internal client representatives
• Lead projects from inception to completion using standard project management skills
• Assist in equipment tagging efforts as needed
• Provide on-going end user Encompass training
• Communicate new functionality to end users
• Assist with standardization of Label Nomenclature and Coverage Issues
• Escalate issues with Support team
• Perform basic QGIS tracing of floorplans

Qualifications/Requirements

• Associate’s degree OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 2+ years of experience in a hospital setting
• Demonstrated understanding of medical equipment movement within a clinical care setting
• Ability to obtain unrestricted Hospital Vendor Credentialing
• Proven customer interaction skills and customer focus
• Demonstrate an understanding of Wi-Fi fundamentals
• Ability to work independently
• Clearly communicate and interface with Biomedical Technicians, Customers and Internal GE stakeholders.

Desired Characteristics

• Support experience with real-time locating systems (RTLS)
• Experience working in hospital environment
• Familiar with hospital departments, medical equipment and it’s uses
• Understanding of standard hospital policies and processes

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.

GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided

No