RT Ops App Support Specialist

Strategic Staffing Solutions; New Albany (OH); On-site; USD 48,216 - 55,104; Full time

Job summary

Strategic Staffing Solutions is seeking an RT Ops App Support Specialist to join our onsite team in New Albany, OH. The role focuses on supporting OT/IT systems, SCADA and EMS platforms, and data archives with a strong emphasis on reliability and uptime.

The ideal candidate has a related degree with experience in IT/OT administration, OT application support, cybersecurity, and SCADA/EMS environments. The position requires onsite work with occasional scripting in PowerShell, Batch, and Python,

Qualifications

• Bachelor's degree in a related field or 2+ years with an Associate's degree.
• Experience in IT/OT system administration and OT application support.
• Familiarity with OT security concepts and SCADA/EMS platforms.

Responsibilities

• Coordinate configuration and support of data archives and SCADA/EMS platform software upgrades.
• Perform OT platform analysis to support reliability of SCADA and DMS/EMS systems.
• Troubleshoot application issues with guidance from senior staff and coordinate vendor support.

Skills

IT/OT System Administration

OT Application Support

Cyber Security

SCADA/EMS

Education

Bachelor's degree in related field

Associate's degree + 2 years experience

High school diploma/GED + 4 years experience

Tools

PowerShell

Batch scripting

Python

Job description

Job Title: RT Ops App Support Specialist – Hiring FAST!

Industry: Utility

Location: New Albany, OH

Pay Rate: $35-40/HR on W2 Only – NO C2C

Setting: Onsite Required (Hybrid/Remote is NOT an Option)

Duration: 12+ months

Job ID: 247315

Required Qualifications

• Bachelor's degree in a related field OR Associate's degree in a related field with 2 years of relevant experience OR High school diploma/GED with 4 years of relevant experience.
• IT/OT System Administration, OT Application Support, Cyber Security, ADMS/DMA/EMS/OMS/SCADA

Desired Qualifications

• Professional certifications (such as A+, Network+, CCNA, CCNP, Cyber Security+, Security+, and CCSP) may be accepted as substitutes for a portion of the required experience.

Responsibilities

• Assist in coordinating the configuration and support of data archives (PI, OSI Chronus) and support SCADA/EMS platform software upgrades.
• Perform operational technology platform analysis and demonstrate a basic understanding necessary to support the reliability of SCADA and DMS/EMS systems.
• Investigate, troubleshoot, and resolve application-related issues with guidance from senior members, while coordinating vendor support for EMS and SCADA applications.
• Participate in the configuration of network monitoring tools and develop repeatable scripts (PowerShell, Batch, Python) for deploying configuration changes and patches across servers.
• Analyze logs and application/system monitors to identify potential issues proactively and develop strategic plans to mitigate them.
• Monitor logs during performance events and collaborate with architects to troubleshoot and create restoration plans.
• Conduct routine backups and periodic restoration tests to ensure backup validity and maintain documented emergency restoration procedures.
• Ensure the reliable operation of OT applications, including communications, networking, databases, alarming, logging, and human interfaces.
• Work with team and business process owners to schedule and administer patches, updates, and server configurations to minimize system downtime.
• Provide after-hours support as needed in an on-call rotation to maintain reliable operations of DMS/EMS and SCADA systems.
• Overtime, on-call assignments, and occasional travel may be required.