Roving Store Worker (Mixed)

Aafes; Fort Sill (OK); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Flexible scheduling

Medical insurance

Dental insurance

Life and disability insurance

Paid time off

401K and pension plan

Job summary

The Army & Air Force Exchange Service (AAFES) is seeking a Roving Store Worker to support patrons, operate sales equipment, stock merchandise, and maintain clean, welcoming service areas. You will work across facilities and contribute to a positive customer experience on DoD installations.

Minimum education is high school or equivalent; must be at least 21 to assist with alcohol/tobacco sales and have access to a military installation.

Qualifications

• Education: High school or equivalent. Creditable job-related experience may be substituted on a 9-month for 9-month basis.

Responsibilities

• Operate a cash register or sales-related equipment.
• Assess customer needs by listening and providing solutions to maximize satisfaction.
• May stock and display merchandise, and maintain clean work areas.
• Provide high level of customer service and greet customers.

Skills

Customer service

Cash handling

Communication

Multitasking

Teamwork

Education

High school diploma or equivalent

Job description

As a Roving Store Worker, you’ll perform patron support and craft & trades duties that are not higher or equivalent to a HPP 2. May work in a retail or food facility. May prepare and serve simple foods and beverages, basic stocking, or other craft & trades HPP 2 duties. May operate a cash register or other sales related equipment. Assesses customer needs by actively listening and providing solutions to maximize customer satisfaction and loyalty. Work may be assigned in more than one facility. And by joining us, you’ll be a part of something great- we give back 2/3rd of our earnings annually to the military community.

• We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates.
• You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as a Food Service Worker at the Exchange?

• May operate an oven, roller grill or other kitchen equipment in a situation where set procedures are followed and where cooking skills are not involved. Serves and prepares heat and eat items to include but not limited to pizza, hot dogs and snack items with related condiments or complimentary foods. Ensures heat and eat items are properly heated or cooled, as appropriate.
• Maintains required level of sanitation and cleanliness of work area.
• Maintains required documentation, checks returned inventory, prepares daily cash report, and other related documentation.
• May take merchandise from the stockroom to the sales floor. Displays and replenishes merchandise in a neat and presentable fashion in accordance with instructions.
• May ring sales on cash register or other sales related equipment and makes change. Collects and verifies cash, credit cards/checks, etc. May enter new accounts, sales transactions, refunds and/or other related transactions.
• May stock appropriate food or retail supplies prior to selling period and replenishes food, beverage or retail items, as required. May assist in maintaining retail shelf labels. Performs random price verification and initiates necessary corrective action.
• Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight.
• Performs other related duties as assigned.

Applicants must be at least 21 years of age due to the sale of alcohol and tobacco products

Who We Are

The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan, and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Job Qualifications

Education: High school or equivalent. Creditable job-related experience may be substituted for the education requirement on a 9-month for 9-month basis.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

• Have access to military installation (Real ID,Passport, Military ID,CAC ID,etc.)
• Applicants must be at least 21 years of age due to the sale of alcohol and tobacco products
• Able to lift up to 45 pounds (occasional lifting over 50 pounds)
• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge
• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills
• Fast food experience preferred