Food Team Member

Aafes; Columbia (SC); On-site; USD 18,000 - 26,000; Full time

Job summary

The Army & Air Force Exchange Service (the Exchange) offers food service roles across Starbucks, Burger King, and more on U.S. Army and Air Force installations. You’ll support customers, learn products, and help keep operations smooth while contributing to a community-focused mission.

Expect flexible scheduling, medical and retirement benefits, paid time off, and access to base facilities. The Exchange values growth and teamwork and supports DoD personnel and their families.

Qualifications

• Completion of High School or the equivalent.
• Ability to work with customers and provide friendly service.
• Will require basic computer and POS familiarity.
• Ability to lift up to 45 pounds (occasional over 50).
• Must be able to learn and adapt to current technology needs.
• Fast food experience is preferred.

Responsibilities

• Greet every customer with eye contact and smile in an authentic way.
• Acknowledge every waiting customer at the register.
• Listen to customer needs; ask questions to suggest appropriate products.
• Ensure customers have an extraordinary shopping experience.
• Complete transactions accurately and efficiently while engaging customers

Skills

Customer service

Attention to detail

Communication skills

Teamwork

Basic computer skills

Fast food experience

Education

High school diploma

Job description

As a Food Service Worker at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various food opportunities- from Starbucks to Burger King and everything in between. And by joining us, you’ll be a part of something great- we give back 2/3rd of our earnings annually to the military community.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as a Food Service Worker at the Exchange?

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them.
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
• Ensure customers have an extraordinary experience while shopping
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

• Able to lift up to 45 pounds (occasional lifting over 50 pounds)
• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge

Additional Qualifications/Requirements

• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills
• Fast food experience preferred

Who We Are

The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Job Qualifications

Completion of High School or the equivalent.