Roving Marketing Agent

Hyatt; Escondido (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Hotel discounts

401k match up to 6%

Uncapped earning potential

Positive work environment

Growth opportunities

Job summary

Hyatt Vacation Ownership is hiring motivated individuals with concierge and telemarketing experience to promote the Hyatt Vacation Ownership Program. You will engage guests, schedule presentations, and provide elevated service to help reach sales goals.

The role offers $16/hour plus commissions/bonuses, with benefits like hotel discounts and 401(k) matching. Weekend and holiday availability is required in a fast-paced, customer-centric environment.

Qualifications

• Concierge, telemarketing or sales background preferred.
• Strong interpersonal skills and persuasion ability.
• Comfort with speaking on the phone and engaging guests.

Responsibilities

• Make pre- and post-arrival telemarketing calls and offer elevated concierge service.
• Schedule sales presentations and manage guest expectations.
• Deliver high service levels to meet sales and volume goals.
• Ensure attendees meet eligibility and learn about Hyatt Vacation Ownership.

Skills

Concierge experience

Telemarketing

Outgoing personality

Sales experience

Tools

CRM basics

Job description

Job Description

Hyatt Vacation Ownership, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-wining sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests in Hyatt Vacation Ownership properties to promote the Hyatt Vacation Ownership Program.

Pay: $16/hour plus commission/bonuses

What's in it for you?

• Hotel and resort discounts
• Immediate 401(k) company match up to 6%
• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Positive work environment
• Growth and development opportunities

What will you do?

• Make pre- and post-arrival telemarketing calls while offering in-person elevated concierge services to all arriving Owners and guests.
• Schedule sales presentations and manage customer expectations.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensure that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about Hyatt Vacation Ownership products and services.

What are the requirements?

• Enjoy talking on the phone and/or interacting with guests in person
• Bold persuasion skills
• Computer skills
• Stand, sit and walk for extended periods of time
• Flexible schedule including weekends and holidays
• Concierge, telemarketing and/or sales experience preferred

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Requirements #US Sales & Marketing