Commissioned Vacation Sales Concierge

Hyatt; Key West (FL); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Hotel discounts

401(k) company match up to 6%

Uncapped earning potential (incentives

Annual bonuses

Contests and recognition

Job summary

Hyatt Vacation Club is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team at Hyatt hotel properties. You will engage guests at lobby desks, schedule sales presentations, and work to exceed sales goals with a service-first approach.

We offer hotel discounts, a strong 401(k) match, uncapped earning potential, and opportunities for growth in a dynamic environment.

Qualifications

• Bold persuasion skills.
• Excellent phone communication and interpersonal skills.
• Concierge and/or sales experience preferred.
• Service focused mindset.
• Detail oriented with follow-through.
• Financially motivated and goal-driven.

Responsibilities

• Engage with hotel guests at lobby desk locations and provide elevated customer service.
• Schedule sales presentations and manage customer expectations.
• Provide the highest level of service to exceed sales goals.
• Ensure attendees meet eligibility requirements and are open to learning about Hyatt Vacation Club products.

Skills

Bold persuasion

Phone/interpersonal skills

Concierge experience

Sales experience

Service oriented

Detail oriented

Financial motivation

Job description

Job Description

Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Hyatt® hotel properties.

What's in it for you?

• Hotel and resort discounts
• Immediate 401(k) company match up to 6%
• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Positive work environment
• Growth and development opportunities

What you will do?

Engage with hotel guests at lobby desk locations and provide elevated customer service.

Schedule sales presentations and manage customer expectations.

Provide the highest level of service to exceed budgeted sales presentations and volume production goals.

Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Hyatt Vacation Club products and services.

What are the requirements?

Bold persuasion skills

Computer skills

Stand, sit and walk for extended periods of time

Flexible schedule including weekends and holidays

Excellent phone communication skills and/or interpersonal skills interacting with guests

Service focused

Detail oriented with process and follow-up

Financially motivated

Concierge and/or sales experience preferred

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Requirements #US Sales & Marketing