Routing & Logistics Specialist

Socket.dev; Huntersville (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Socket.dev is seeking a Routing Coordinator to support daily transportation operations by developing efficient delivery and pickup routes, maintaining routing and customer data, and providing operational support to drivers and teams. The role focuses on timely product movement, cost minimization, and a positive customer experience through coordination and communication.

The successful candidate will create and optimize routes, monitor performance, and collaborate with cross-functional teams to

Qualifications

• High school diploma or GED required.
• Minimum one year of experience in logistics, routing, dispatching, transportation coordination, shipping, or related operations.
• Intermediate proficiency with Microsoft Office applications, including Excel and Outlook.
• Strong geographic knowledge and ability to interpret maps and routing systems.
• Excellent organizational, planning, and problem-solving skills.
• Effective verbal and written communication skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.

Responsibilities

• Create and optimize daily delivery and pickup routes using routing software to maximize efficiency and reduce costs.
• Monitor route performance and adjust in real time for traffic, order changes, or weather events.
• Maintain accurate customer, delivery, routing, and transportation data in company systems.
• Serve as a primary contact for drivers, answering route questions and resolving concerns.
• Coordinate with shipping, customer service, production, and transportation teams to ensure timely deliveries.
• Prepare, distribute, and maintain routing reports, shipping documents, and manifests.
• Identify opportunities to improve routing efficiency and service levels.
• Perform general administrative duties and support peak-volume operations as needed.

Skills

Route planning

Route optimization

Communication skills

Organizational skills

Problem solving

Multitasking

Education

Associate’s or Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

Routing software

GPS platforms

TMS software

Microsoft Excel

Microsoft Outlook

Job description

Socket.dev is seeking a Routing Coordinator to support daily transportation operations by developing efficient delivery and pickup routes, maintaining routing and customer data, and providing operational support to drivers and teams. The role focuses on timely product movement, cost minimization, and a positive customer experience through coordination and communication.

The successful candidate will create and optimize routes, monitor performance, and collaborate with cross-functional teams to