Routing & Dispatch Specialist: Optimize Routes & Field Ops

UGI Corporation; Baraboo (WI); Sur place; USD 60 000 - 80 000; Plein temps

Résumé du poste

AmeriGas Propane, Inc. is seeking a Routing and Dispatch Coordinator to manage daily scheduling, routing, and dispatch of delivery drivers and service technicians across multiple locations to ensure efficient propane distribution and exceptional customer service.

This role requires hands-on routing experience, strong analytical skills, and knowledge of safety/DOT protocols. You will partner with District Operations and Customer Experience teams to optimize routes, monitor performance, and

Qualifications

• Prior experience with driver routing and/or technician dispatching
• Excellent interpersonal and customer service skills
• Balances operational efficiency with technician, driver, and customer needs
• Strong analytical mindset with ability to translate data into actionable results
• Detail-oriented problem solver with high accuracy standards

Responsabilités

• The Routing and Dispatch Coordinator will schedule, route, and dispatch delivery drivers and service technicians
• Utilize route optimization software to create efficient routes and schedules
• Collaborate with District Operations, Customer Experience teams and regional leadership
• Maintain reporting tools and dashboards to monitor performance
• Ensure safety and DOT protocol compliance in field operations

Connaissances

Driver routing

Dispatching

Analytical skills

Customer service

DOT protocols knowledge

Formation

3-5 years experience in operations analysis

Description du poste

AmeriGas Propane, Inc. is seeking a Routing and Dispatch Coordinator to manage daily scheduling, routing, and dispatch of delivery drivers and service technicians across multiple locations to ensure efficient propane distribution and exceptional customer service.

This role requires hands-on routing experience, strong analytical skills, and knowledge of safety/DOT protocols. You will partner with District Operations and Customer Experience teams to optimize routes, monitor performance, and