Routing & Dispatch Optimization Specialist

AmeriGas; Orlando (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

AmeriGas in Orlando, FL is seeking a Routing and Dispatch Coordinator to manage daily scheduling, routing, and dispatch for delivery drivers and service technicians across multiple locations. The role emphasizes efficient propane distribution, exceptional customer service, and optimal field resource utilization.

You will leverage route optimization software, collaborate with District Operations and Customer Experience teams, and serve as the subject matter expert on scheduling infrastructure and

Qualifications

• Prior experience with driver routing and/or technician dispatching required.
• Excellent interpersonal and customer service skills.
• Balances operational efficiency with technician, driver, and customer needs.
• Strong analytical mindset with ability to translate data into actionable results.
• Detail-oriented problem solver with high accuracy standards.

Responsibilities

• Schedule, route, and dispatch delivery drivers and service technicians.
• Utilize route optimization software to improve efficiency.
• Collaborate with District Operations and Customer Experience teams.
• Provide dashboards and reporting on routing performance.

Skills

Customer service

Dispatching

Routing optimization

Analytical mindset

Attention to detail

Interpersonal skills

Education

High School diploma

Associate degree preferred

Tools

Routing software

Dashboards/reporting tools

Job description

AmeriGas in Orlando, FL is seeking a Routing and Dispatch Coordinator to manage daily scheduling, routing, and dispatch for delivery drivers and service technicians across multiple locations. The role emphasizes efficient propane distribution, exceptional customer service, and optimal field resource utilization.

You will leverage route optimization software, collaborate with District Operations and Customer Experience teams, and serve as the subject matter expert on scheduling infrastructure and