Routing & Dispatch Lead — On‑Site Ops Champion

Carters Inc.; Braselton (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Carter’s Inc. is hiring a Lead Routing & Dispatch Coordinator for our Braselton distribution center.

This hands-on leadership role supports routing and dispatch operations, load planning, and real-time issue resolution to ensure timely freight movement. You will act as a primary contact for drivers and carriers, provide guidance to team members, and reinforce processes and safety standards in a fast-paced environment.

Qualifications

• 2+ years in transportation, routing or distribution center operations.
• Experience in a lead or supervisory support role.
• Proficient in MS Office and transportation or warehouse management systems.

Responsibilities

• Serve as primary contact during Supervisor’s absence, supporting daily routing and dispatch operations.
• Assist with shift planning, workload distribution and operational readiness to ensure coverage and service continuity.
• Provide day-to-day guidance, direction and real-time support to Routing & Dispatch administrators and associates.
• Coordinate daily routing and dispatch activities to support efficient load planning and on-time delivery.
• Dispatch drivers and carriers, assign loads, and communicate schedules throughout the day.
• Monitor route execution in real time and adjust plans to mitigate delays or disruptions.
• Maintain clear communication with customers, carriers and internal teams about shipment status.

Skills

Transportation routing

Supervisory support

MS Office

Tools

Routing systems

TMS

MS Office

Job description

Carter’s Inc. is hiring a Lead Routing & Dispatch Coordinator for our Braselton distribution center.

This hands-on leadership role supports routing and dispatch operations, load planning, and real-time issue resolution to ensure timely freight movement. You will act as a primary contact for drivers and carriers, provide guidance to team members, and reinforce processes and safety standards in a fast-paced environment.