Delivery Dispatch Lead - On-Time, Safe Deliveries

Kempsville Building; Lansing, Northern (MI, KY); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health, Dental, Vision

Disability

Life Insurance

401(k)

Vacation & Holidays

Vendor incentives

Growth opportunities

Military friendly

Job summary

Carter Lumber is seeking a proactive Dispatcher to coordinate store deliveries and manage our driver fleet.

You will assign routes, ensure on-time deliveries, and work closely with the lumberyard team to build loads correctly while adhering to DOT regulations. Strong communication, time management, and multitasking are essential to keep operations efficient and customer-focused.

This is a hands-on role requiring active engagement and a commitment to safe, reliable deliveries.

Qualifications

• Previous driving and/or dispatching experience.
• Knowledge of DOT regulations.
• Strong communication skills.
• Excellent time management skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Customer service skills to cultivate relationships.
• Ability to multitask while remaining organized.
• This is not a desk job; must enjoy being active.

Responsibilities

• Coordinate deliveries with other stores and customers.
• Give drivers their assignments and ensure on-time deliveries.
• Work with lumberyard team to ensure loads are built correctly.
• Communicate schedule changes promptly.
• Ensure delivery equipment is safe and DOT-compliant; maintain logs.
• Utilize the delivery dispatch management system to improve efficiency.

Skills

Driving experience

Dispatching experience

DOT regulations

Communication skills

Time management

Microsoft Office

Customer service

Multitasking

Active role

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Carter Lumber is seeking a proactive Dispatcher to coordinate store deliveries and manage our driver fleet.

You will assign routes, ensure on-time deliveries, and work closely with the lumberyard team to build loads correctly while adhering to DOT regulations. Strong communication, time management, and multitasking are essential to keep operations efficient and customer-focused.

This is a hands-on role requiring active engagement and a commitment to safe, reliable deliveries.