Router/Dispatcher

Assisted Student Transportation; Wichita Heights (KS); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Generous PTO

Job summary

Assisted Student Transportation in Wichita, KS seeks a Router/Dispatcher to support pupil transportation operations. You will route, dispatch, schedule, and provide administrative support to ensure safe, on-time service.

Ideal candidates are reliable, organized, and able to communicate clearly with drivers, schools, and colleagues. This in-person role offers standard daytime hours, full-time benefits including health, dental, vision, and generous PTO.

Qualifications

• Must be able to work well with others as part of a team.
• Excellent organizational, communication, and interpersonal skills.
• Must be able to work independently and complete tasks with minimal instructions.

Responsibilities

• Dispatch: communicates and monitors vehicles/passengers according to schedule.
• Routing: collaborates with district partners to monitor and optimize routing.
• Scheduling: assists in the scheduling/assigning of driver personnel on all routes/trips.
• Data entry: completes data entry and reports with accuracy.
• On-call and schedule flexibility as department needs dictate.

Skills

Teamwork

Communication

Organization

Computer proficiency

Calm under pressure

Interpersonal skills

Job description

Router/Dispatcher – WichitaJoin our team as a Router/Dispatcher at our newest location in Wichita, KS, providing pupil transportation for the Wichita School District, where you'll play a pivotal role in providing safe, efficient, and exemplary transportation services.Who We AreAssisted Transportation is the industry leader in providing alternative transportation solutions, for school districts providing transportation to general education and students with special needs.We have over 25 years of experience of providing safe, reliable, and professional transportation services for those in need, exceeding their expectations every step of the way.We pride ourselves on our commitment to excellence, safety, and professionalism, ensuring that every journey with us is comfortable and secure.STUDENT ROUTER/DISPATCHERPosition Summary:The Student Router/Dispatcher plays an integral role in establishing and maintaining an efficient and productive transportation department. The Router/Dispatcher performs a variety of duties including, but not limited to, routing, dispatching, scheduling and providing administrative support for the Student Transportation Department.Reports To: Student Transportation Operations Manager Qualifications:Must be able to work well with others, as part of a team and maintain effective working relationshipsMust be reliable, motivated, and demonstrate a positive professional attitude and appearance consistent with professional imageMust have excellent organizational, communication and interpersonal skillsMust be able to work independently and carry out assignments to completion with minimum instructions, adhere to prescribed routines and practice, maintain records, and make reports requiring accuracy and timely completionMust be able to meet deadlines on a weekly basis and on special projects as assignedMust have knowledge of modern office practices and procedures, including computer proficiencyMust have sympathetic attitude toward children and the disabledMust maintain open/direct communication with immediate supervisorDemonstrated ability to remain calm and professional in an environment with frequent interruptions/dynamic environment and handle stressful situations with a diverse group in a tactful and courteous mannerApply pro-active problem-solving skills in situations with several variablesFamiliar with appropriate dispatching policies, practices and routing and dispatching softwarePrimary Job Functions:Dispatch:Communicates and monitors vehicles/passengers according to scheduleUses dispatch software to manage efficiency and timeliness of routesEnsures transportation requests are completed in an efficient and timely mannerProcesses same day route changes, requests, and modifies routes accordingly.Assists drivers with directionsReports routing conflicts, driver performance concerns, student concerns and routingimprovements to the SupervisorCommunicate with drivers via two-way radio and/or tablets and contacts drivers to receive or provide information and assist with situations such as equipment breakdowns, road hazards, accidents, student locations, route changes or emergencies; notify schools of late buses or buses involved in emergency situationsRouting:Collaborates with district partners to monitor and optimize routing, ensuring efficiency and providing timely alerts for operational issues.Assists in the scheduling/assigning of driver personnel on all routes/tripsCommunicates problems and transportation routing concerns to the managerPresents scheduling and routing information at meetings as requested.Secondary Functions:Answers phonesSchedule transportationCompletes data entryAssist with vehicle maintenanceFunction as a driver as neededFunction as an aide as neededProcess payroll worksheets and respond to questions regarding accuracyReconcile previous days trips and respond to questions regarding accuracyAssist with driver schedules and the variety functions that come along with this taskOn-call dutiesSchedule may vary based on the needs of the department i.e. hours/days scheduledParticipates in the training and orientation of new and current driversCompletes a variety of reports assignedAbout the Position:Salary-$21 per hourFull-Time HourlyThis is an in-person positionMonday-Friday – Day time hours (Work schedule may vary, based on the needs of the department)Health, Dental, Vision insurance offeredGenerous PTO package