Assistant Student Transportation Operations Manager

Paycom - ATS; Kansas City (MO); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Life Insurance

Employee Assistance Program

Employee Referral Program

Job summary

Paycom - ATS in Kansas City, MO is seeking an Assistant Student Transportation Operations Manager to support daily operations, scheduling, dispatch, and safety compliance. This role involves supervising staff, coordinating with district personnel, and assisting with planning to ensure reliable student transportation services.

The ideal candidate is organized, safety-focused, and skilled at resolving service issues and improving performance.

Qualifications

• High school diploma or equivalent required or equivalent experience.
• Experience supervising staff and coordinating transportation operations preferred.
• Strong communication and teamwork abilities are essential.

Responsibilities

• Assist with daily transportation operations including dispatch and routing support.
• Schedule drivers and aides; manage hours and overtime with the Operations Manager.
• Maintain communication with district staff, parents and school personnel.
• Supervise field staff, interview, train, and address performance concerns with HR.
• Monitor attendance, documentation, and payroll reporting accuracy.
• Respond to incidents, file insurance claims, and support safety initiatives.
• Assist with short- and long-term operational planning.
• Provide backup coverage for drivers and on-call rotation as needed.

Skills

Supervise staff

Team leadership

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Databases

Routing software

Job description

Job Details: Job Location: Kansas City, MO 64116, Position Type: Full Time, Salary Range: $55,000.00 Salary/year, Job Category: Management, The Assistant Student Transportation Operations Manager supports the overall management and daily operations of the student transportation department. Working under the direction of the Student Transportation Operations Manager, this position helps ensure that transportation services are safe, efficient, and reliable. The Assistant Manager provides administrative, logistical, and supervisory support to achieve departmental goals and maintain compliance with company and regulatory standards.

The ideal candidate is highly organized, safety-focused, and skilled in managing teams, resolving service issues, and improving operational performance.

Key Responsibilities

• Assist with managing daily transportation operations, including dispatch and routing support
• Manage driver and aide scheduling, coverage, hours, and overtime in coordination with the Operations Manager
• Maintain effective communication and positive working relationships with district staff, parents, and school personnel
• Supervise and support field staff, including interviewing, training, evaluating, and addressing performance concerns in partnership with HR
• Monitor employee compliance requirements, attendance, and personnel documentation
• Ensure accurate completion of timecards, payroll documentation, and required reports
• Respond to and investigate accidents and incidents, complete video reviews, and file insurance claims as needed
• Support safety initiatives, training programs, and in-service meetings
• Assist with short- and long-term operational planning
• Serve as back‑up to drivers, aides, and the Operations Manager as needed, including participation in the on‑call rotation
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent required
• Valid driver’s license
• Experience with transportation operations, including scheduling, dispatch, and fleet maintenance preferred, but will train
• Demonstrated ability to supervise, train, and evaluate staff
• Strong communication and interpersonal skills with the ability to work effectively with employees, students, parents, and district personnel
• Proficiency in Microsoft Office, databases, and routing software
• Ability to manage multiple priorities in a fast‑paced, team‑oriented environment
• Commitment to maintaining confidentiality and adhering to company policies
• Must successfully pass a background check, drug screening, and motor vehicle record review

Physical Requirements

Ability to sit, stand, walk, bend, lift up to 50 pounds, and work outdoors in varying weather conditions. Work environment may include exposure to vehicle traffic and moderate noise levels in transportation yards or maintenance facilities.

Compensation & Benefits

• Competitive salary: $55,000 annually
• Health, Dental, and Vision Insurance
• 401(k) with Company Match
• Generous Paid Time Off
• Life Insurance
• Employee Assistance Program
• Employee Referral Program

Assisted Student Transportation is an Equal Opportunity Employer.