Dispatcher - Transportation

Fort Worth ISD; Wichita (KS); On-site; USD 40,992 - 49,386; Full time

Job summary

Fort Worth ISD is seeking a Dispatcher to manage the scheduling and routing of buses for safe school operations. The successful candidate will coordinate daily bus runs, assist drivers during unforeseen events, and maintain communication with parents and school staff.

This role requires strong knowledge of routing strategies and local streets. Candidates should hold a high school diploma and have at least three years of transportation dispatch experience.

Qualifications

• 3 years' transportation dispatch or related experience required.
• Previous bus driver experience required.

Responsibilities

• Dispatch buses during scheduled operations and emergencies.
• Communicate with drivers about route changes.
• Prepare reports for incidents affecting transportation.

Skills

Knowledge of school bus routing and scheduling

Knowledge of local streets

Skill in interpersonal relationships

Ability to operate a multi-function phone

Ability to utilize computer-assisted routing software

Education

Accredited High School diploma or equivalent

Tools

Computer and peripherals

Two-way radio

Job description

Dispatcher – Transportation

Job ID: 7500

Position Type: Supporting District Operations

Date Posted: 7/1/2026

Grade: 804

Salary: $40,992 - $49,386 (non-exempt)

Reports to: Supervisor – Bus Lot

Position Purpose

Under general supervision, collaborates, establishes, and coordinates assignment, scheduling, and routing of all transportation buses and drivers/bus attendants for safe and efficient operation of a comprehensive school bus operation. Coordinates bus operations by dispatching buses during regularly scheduled bus operations, and when interrupted by either mechanical breakdown, accident, obstruction of traffic flow, or other situations that may affect operations within the established time schedules. Notifies drivers (via phone and/or radio) of any changes affecting routes. Communicates with parents and school administrators regarding students and bus concerns. Assists in preparing reports, letters, and data entry, in addition to maintaining a variety of department records.

ESSENTIAL JOB FUNCTIONS

Dispatch & Coordinate Operations

• Dispatch buses during regularly scheduled operations.
• Dispatch buses interrupted by mechanical breakdown, accident, obstruction of traffic flow, or other situations that may affect operations within established time schedules.
• Reference Mapsco books and MapQuest online software to guide or re‑route drivers in unpredictable situations.
• Review daily field trip logs and enter adjustments to accommodate changes to the log.
• Maintain and distribute logs for scheduled runs, field trips, and special assignments.
• Update Kronos time clock system by entering and switching drivers and attendants to the appropriate scheduled pay at time of duty.
• Answer incoming calls from employees, community members, and others, and provide general information, take reliable messages, and refer callers as appropriate to other District personnel.
• Operate two‑way radio and other office equipment to facilitate communications.
• Dispatch extra vehicles or Safety Officers to scene of accident or breakdown.
• Notify police department, fire department, and ambulance service of accidents or incidents on buses.
• Notify appropriate District medical staff and Safety & Security staff regarding accidents or incidents on buses.
• Notify school administrators regarding bus delays such as weather, accidents, road construction, and so forth.

Reporting, Correspondence & Inventory

• Prepare reports and take appropriate action for accidents or other incidents which delay timely delivery of students.
• Arrange and coordinate meetings and conferences; maintain calendar of meetings and prepare follow‑up materials.
• Maintain inventory of fixed assets, equipment, and supplies.

Safety

• Perform preventive maintenance on tools and equipment and ensure equipment is in safe operating condition.
• Follow established safety procedures and techniques to perform job duties including lifting and climbing; operate tools and equipment according to established safety procedures.
• Correct unsafe conditions in work area and promptly report any conditions that are not immediately correctable to supervisor.

Supervisory Responsibilities

• None.

Personal Work Relationships

• All Fort Worth ISD employees must maintain a commitment to the District's mission, vision, and strategic goals.
• Exhibit high professionalism, standards of conduct, and work ethic.
• Demonstrate high quality customer service; build rapport/relationship with the consumer.
• Demonstrate cultural competence in interactions with others; be respectful of co‑workers; communicate and perform as a team player; promote teamwork; respond and act appropriately in confrontational situations.

Other Duties as Assigned

• Perform all job‑related duties as assigned and in accordance with Board rules, policies, and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.

Knowledge, Skills & Abilities

• Knowledge of school bus routing and scheduling.
• Knowledge of the local streets and road systems.
• Knowledge of general transportation routing strategies.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Skill in written and oral communications including interacting effectively with all levels of central office and campus staff, as well as public inquiries.
• Ability to compose and edit routine correspondence and written materials independently using correct spelling, grammar, and punctuation.
• Ability to plan and implement efficient routes.
• Ability to utilize computer‑assisted routing software.
• Ability to read descriptions, procedures, and maps, calculate route times, mileage, and staff hours.
• Ability to operate a multi‑function phone system and two‑way radio.
• Ability to use software to access databases, email, create spreadsheets, and do word processing.
• Ability to organize and coordinate work.
• Ability to communicate effectively, both oral and written forms.
• Ability to engage in self‑evaluation with regard to performance and professional growth.
• Ability to establish and maintain cooperative working relationships with others contacted in the course of work.

Travel Requirements

• Travel to school district buildings and professional meetings as required.

Physical & Mental Demands, Work Hazards

• Tools/Equipment Used: Standard office equipment, including computer and peripherals.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Occasional lifting and carrying (20‑45 pounds); frequent lifting (10‑25 pounds).
• Environment: Works in an office setting; occasionally requires irregular and/or prolonged hours; some outside duties may exist.
• Attendance: Regular and punctual attendance at the worksite is required for this position.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

Minimum Required Qualifications

• Education:
  • Accredited High School diploma, GED, or Texas Certificate of High School Equivalency required.
• Certification/License: None.
• Experience:
  • 3 years' transportation dispatch, routing and scheduling, or related experience required.
  • Previous bus driver experience required.
  • Experience specifically with transportation dispatch preferred.
  • Experience with computerized transportation routing software preferred.
  • Experience with MS Windows, MS Office 365, and web‑based application preferred.

This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Postings current as of 7/5/2026 7:45:00 PM CST.