Router

Mattress Firm; Seattle (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Get paid on-demand

Employee discounts

Job summary

Mattress Firm in Seattle, WA, is hiring a Router for our warehouse operations. The role focuses on routing deliveries, answering incoming calls, and supporting internal and external customers to ensure on-time, accurate deliveries.

Applicants should have a high school diploma or equivalent and at least 1 year of related experience. The position offers strong career growth, benefits, and a competitive wage of $22 per hour.

Qualifications

• Requires 1+ year(s) related experience.
• Strong verbal and written communication skills.
• Able to complete tasks with strong attention to detail.

Responsibilities

• Schedule deliveries according to capacity and business conditions.
• Record missed and/or re-delivery problems.
• Submit completed delivery manifests and stop records by deadline for contractor settlement.

Skills

Strong communication

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

City knowledge

Job description

Seattle, Washington, United States · Sumner, Washington, United States

Jul 14, 2026

$22/hour

SHIFT: Must be available between 6 AM and 9 PM

Off Days are Mid-Week

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

From picking and loading the correct merchandise to ensuring on time arrival and product setup, our supply chain team ensures that the final step of the Mattress Firm shopping experience goes smoothly. When you work in our warehouses, you’ll play a vital part in helping people sleep well so they live well every day.

Now Hiring! Router

Benefits Include :

Excellent career growth opportunities through on-the-job training and development programs.

401(k) with employer matching.

Mental health and life resources.

Medical, dental, prescription and vision plans.

Get paid on-demand.

Base pay or uncapped commission.

Employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans.

The Router routes all deliveries and is responsible for answering incoming calls to support internal and external customers.

• Schedule deliveries according to capacity and business conditions.
• Record missed and/or re-delivery problems.
• Submit completed delivery manifests and stop records by deadline for contractor settlement purposes.
• Complete records for contractor settlement.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.
• Answer incoming calls promptly and accurately.
• Maintain accuracy of ticket management system.
• Print accurate pick lists.
• Execute company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

Education

• High School diploma or equivalent preferred

Professional Experience

• 1+ Years related experience required And

Skills List

• Strong verbal and written communication skills.
• Able to complete tasks with strong attention to detail.

Knowledge

• Microsoft Office Products
• Basic knowledge of city and outlying areas

Physical Demands

Warehouse Environment

• Sitting frequently
• Standing frequently
• Walking frequently
• Talking frequently
• Hearing frequently
• Lift or move up to 100 pounds
• Usage of hands and fingers
• Reaching with hands and arms
• Stooping, kneeling, crouching, or crawling occasionally
• Sight is required to ensure the safety of yourself and others.

Benefits Included:

Excellent career growth opportunities through on-the-job training and development programs

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive Pay rate of $22.00 per hour. * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

*Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Mattress Firm, with nearly 90 years in the sleep industry, is America's trusted authority, dedicated to helping customers find their ideal mattress for quality rest.

3250 Briarpark Dr, 400, Houston, Texas 77042, US