Route Team Lead: Drive Service Excellence & Growth

Sanitary Linen Service, Inc.; Parkersburg (WV); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Short-Term Disability

Vision Insurance

Life Insurance

401(k) with company match

Paid Vacation

Competitive wages

Career advancement and professional发展

Job summary

Sanitary Linen Service, Inc. is seeking a motivated Route Supervisor to lead and support our route delivery team across the restaurant, hospitality, and healthcare sectors.

This high-profile role oversees Route Sales/Service Drivers, maintains customer relationships, and ensures efficient fleet and inventory management. The ideal candidate has at least 2 years in route sales/delivery, prior supervision experience, and strong communication skills.

Qualifications

• Minimum of 2 years of Route Sales/Delivery experience.
• Previous supervisory or leadership experience required.
• Strong verbal and written communication skills.
• Excellent customer service and relationship-building skills.
• Strong attention to detail and organizational skills.

Responsibilities

• Supervise, coach, and support a team of Route Sales/Service Drivers
• Maintain strong relationships with established customers by identifying and responding to their daily service needs
• Monitor route performance and ensure sales and service expectations are met
• Establish and monitor route sales goals and quotas
• Identify opportunities to sell additional products and services
• Oversee inventory accountability, product replacement, and route inventory levels
• Monitor the condition, maintenance, and appearance of route delivery vehicles
• Communicate effectively with customers, drivers, management, and other departments
• Provide ongoing training, coaching, and performance feedback to route personnel
• Help ensure routes operate efficiently and customers receive consistent, high-quality service

Skills

Route Sales/Delivery experience

Leadership/supervisory experience

Customer service skills

Verbal and written communication

Attention to detail

Job description

Sanitary Linen Service, Inc. is seeking a motivated Route Supervisor to lead and support our route delivery team across the restaurant, hospitality, and healthcare sectors.

This high-profile role oversees Route Sales/Service Drivers, maintains customer relationships, and ensures efficient fleet and inventory management. The ideal candidate has at least 2 years in route sales/delivery, prior supervision experience, and strong communication skills.