Route Supervisor

Sanitary Linen Service, Inc.; Parkersburg (WV); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Short-Term Disability

Vision Insurance

Life Insurance

401(k) with company match

Paid Vacation

Competitive wages

Career advancement and professional发展

Job summary

Sanitary Linen Service, Inc. is seeking a motivated Route Supervisor to lead and support our route delivery team across the restaurant, hospitality, and healthcare sectors.

This high-profile role oversees Route Sales/Service Drivers, maintains customer relationships, and ensures efficient fleet and inventory management. The ideal candidate has at least 2 years in route sales/delivery, prior supervision experience, and strong communication skills.

Qualifications

• Minimum of 2 years of Route Sales/Delivery experience.
• Previous supervisory or leadership experience required.
• Strong verbal and written communication skills.
• Excellent customer service and relationship-building skills.
• Strong attention to detail and organizational skills.

Responsibilities

• Supervise, coach, and support a team of Route Sales/Service Drivers
• Maintain strong relationships with established customers by identifying and responding to their daily service needs
• Monitor route performance and ensure sales and service expectations are met
• Establish and monitor route sales goals and quotas
• Identify opportunities to sell additional products and services
• Oversee inventory accountability, product replacement, and route inventory levels
• Monitor the condition, maintenance, and appearance of route delivery vehicles
• Communicate effectively with customers, drivers, management, and other departments
• Provide ongoing training, coaching, and performance feedback to route personnel
• Help ensure routes operate efficiently and customers receive consistent, high-quality service

Skills

Route Sales/Delivery experience

Leadership/supervisory experience

Customer service skills

Verbal and written communication

Attention to detail

Job description

Route Supervisor

We are a growing, family-owned and professionally managed company with a long history of serving customers throughout the Restaurant, Hospitality, and Healthcare industries. Our success is built on strong customer relationships, quality service, and dedicated employees who take pride in the work they do. We have been in business since 1934 and still growing!

We are seeking a motivated, enthusiastic, and customer-focused Route Supervisor to lead and support our route delivery team. This high-profile position is responsible for supervising Route Sales/Service Drivers, maintaining strong customer relationships, overseeing route performance, and ensuring our delivery fleet and inventory are properly managed.

RESPONSIBILITIES

• Supervise, coach, and support a team of Route Sales/Service Drivers
• Maintain strong relationships with established customers by identifying and responding to their daily service needs
• Monitor route performance and ensure sales and service expectations are met
• Establish and monitor route sales goals and quotas
• Identify opportunities to sell additional products and services
• Oversee inventory accountability, product replacement, and route inventory levels
• Monitor the condition, maintenance, and appearance of route delivery vehicles
• Communicate effectively with customers, drivers, management, and other departments
• Provide ongoing training, coaching, and performance feedback to route personnel
• Help ensure routes operate efficiently and customers receive consistent, high-quality service

QUALIFICATIONS

• Minimum of 2 years of Route Sales/Delivery experience
• Previous supervisory or leadership experience required
• Stable and dependable work history
• Strong verbal and written communication skills
• Excellent customer service and relationship-building skills
• Strong attention to detail and organizational skills
• Ability to work independently and manage multiple priorities
• Ability to load, push, pull, and lift up to 50 pounds
• Excellent driving record
• Valid driver's license
• Ability to pass required drug screening and background checks
• Professional, dependable, motivated, and results-oriented

BENEFITS

• Medical, Dental, Short-Term Disability, Vision, and Life Insurance
• 401(k) with a generous company match
• Paid Vacation
• Competitive wages
• Opportunities for career advancement and professional development

COMPANY DESCRIPTION

Sanitary Linen Service, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers.

Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment.

Sanitary Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.