Route Settlement Associate

Dairy Farmers of America; City of Rensselaer (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

Dairy Farmers of America in the United States is seeking a detail-oriented Clerk to process and reconcile delivery tickets, load sheets and invoices daily. You will review driver paperwork, investigate over/shorts, and ensure accurate data entry and reporting using MS Office.

Responsibilities include coordinating with Distribution, Cooler and Route Settlement teams, supporting training, and assisting with general office tasks. Strong English communication and organization are essential.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Prepare, post, and reconcile delivery tickets, load sheets, and invoices.
• Investigate over/shorts on load sheets and delivery tickets; audit driver paperwork.
• Investigate route variances affecting product shrink and daily settlements.
• Verify tickets against control sheet and ensure accurate data entry.
• Monitor route settlement packages and assist driver training on procedures.
• Coordinate between Distribution, Cooler and Route Settlement teams to resolve missing paperwork.

Skills

MS Office

Detail oriented

Verbal & written comms

Organizational skills

English fluency

Education

High school diploma or equivalent

Job description

GENERAL PURPOSE

Under general supervision, prepare and reconcile delivery tickets, load sheets, and invoice sheets. Investigate over/shorts on load sheets and delivery tickets. Mark off tickets and load sheets against control sheet. Check information uploaded from technology devices and correct problems. Assist with PC system input and reports.

JOB DUTIES AND RESPONSIBILITIES

• Prepare, post, and reconcile delivery tickets, load sheets, and invoices
• Investigate over/shorts on load sheets and delivery tickets. Audit/review driver paperwork for return to stock and product dumps and over/shorts
• Investigate variances on all routes that impact product shrink including all return-to-cooler variances from daily route settlements
• Verify tickets and load sheets against control sheet
• Check information uploaded from handheld and other technology devices and correct problems
• Monitor completeness of route settlement packages. Assist the distribution department with driver training around route settlement and end-of-day procedures
• Confirm good returns are properly received by cooler with manager
• Complete route settlement variance analysis (daily, weekly and monthly)
• Coordinate between Distribution, Cooler and Route Settlement departments on missing paperwork documents, product returns, and product dumps
• Problem solve and look for errors before completing customer invoicing
• Analyze route discrepancies and communicate with Distribution Supervisors as necessary
• Support and cross train to relieve other employees at facility who are on vacation, sick, etc.
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

EDUCATION AND EXPERIENCE

• High school diploma or equivalent
• Office or related experience, including experience using computers
• 1 to 3 years' experience in route settlement, accounting, or inventory management preferred
• Certification and/or License - may be required during course of employment

KNOWLEDGE, SKILLS, AND ABILITIES

• Proficiency and skill with Microsoft Office Suite and company computer systems
• Able to work with accuracy and detail oriented
• Able to communicate clearly and effectively, both verbally and in writing
• Able to interact positively and work effectively with others (interpersonal skills)
• Able to follow directions
• Able to organize own work activities
• Able to work in a fast-paced environment
• Able to complete basic arithmetic, such as addition, subtraction, multiplication and division,
• Must be able to read, write and speak English

REPORTING TO THIS POSITION

• None

BACKUP SUPPORT TO POSITION(S)

• N/A

TRAVEL

• No travel required
• 5%-15% (1-3 times per year)
• 15%-25% (1-2 times per quarter)
• 25%-50% (up to 1 week per month)
• 50%-75% (up to 2 weeks per month)
• 75%-100% (3+ weeks per month)

SCOPE INFORMATION

• N/A

An Equal Opportunity Employer including Disabled/Veterans