Route Service Specialist - Medical Specimens

Lancesoft; San Leandro (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Quest Diagnostics is seeking a Route Service Representative to act as the face of the company while servicing client sites and transporting specimens and supplies. You will manage timekeeping, route safety, equipment, and documentation to ensure specimen integrity from client office to delivery points.

The role requires 3+ years driving experience, valid license, and compliance with Covid vaccination and state ID requirements; strong customer service and communication skills are essential in a

Qualifications

• Covid vaccination and California ID/DL required.
• Three+ years of licensed driving experience.
• Valid driver's license with no restrictions.
• No more than two moving violations in past 36 months; none in past 12 months.
• No DUI convictions reported via MVR/background check.

Responsibilities

• Ensure safe and timely transportation of specimens, supplies, reports, equipment and materials.
• Maintain specimen integrity and proper packaging for transport.
• Follow route as scheduled with proper equipment and documentation.
• Notify supervisor of service issues and coordinate with dispatcher for next steps.
• Maintain professionalism and customer focus with clients.

Skills

Customer service

Interpersonal skills

Communication skills

Problem solving

Collaboration

Decision making

Integrity

Attention to detail

Tools

Handheld scanner

Scanner equipment

Job description

Quest Diagnostics is seeking a Route Service Representative to act as the face of the company while servicing client sites and transporting specimens and supplies. You will manage timekeeping, route safety, equipment, and documentation to ensure specimen integrity from client office to delivery points.

The role requires 3+ years driving experience, valid license, and compliance with Covid vaccination and state ID requirements; strong customer service and communication skills are essential in a