Specimen Courier & Client Relations Driver

United WestLabs, Inc.; Phoenix (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

United WestLabs, Inc. is seeking a route-based driver responsible for obtaining specimens collected by clients from their patients in-office. This role supports Operations by picking up specimens according to route sheets and maintaining a professional, courteous client experience.

The position requires safe driving, organization, and strong communication skills to ensure timely pickups and accurate documentation, with emphasis on reliability and teamwork in a fast-paced environment.

Qualifications

• Strong organizational and problem-solving abilities.
• Excellent telephone etiquette and communication skills.
• Adaptability to changing work conditions.
• Ability to operate a motor vehicle is required.

Responsibilities

• Follow assigned route sheet to pick up specimens from clients at appointed time.
• Fill supply orders.
• Pick up STAT specimens promptly.
• Ensure company car is in good running condition, fueled and clean.
• Annotate both door hangers and route sheet as instructed.
• Drive safely, obey traffic laws.
• Be pleasant and helpful to clients and their staff.
• Maintain excellent working relationships with clients and their staff in a client services capacity.
• Facilitate feedback from clients regarding customer service and volume for the Operations Manager.

Skills

telephone etiquette

organization

problem solving

evaluative interpretative skills

adaptability

communication (verbal & written)

interpersonal skills

driving ability

Job description

United WestLabs, Inc. is seeking a route-based driver responsible for obtaining specimens collected by clients from their patients in-office. This role supports Operations by picking up specimens according to route sheets and maintaining a professional, courteous client experience.

The position requires safe driving, organization, and strong communication skills to ensure timely pickups and accurate documentation, with emphasis on reliability and teamwork in a fast-paced environment.