Route Service Specialist

RSI; Mesquite (TX); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

401k match

PTO & holidays

Year-round work

Company cell phone

Vehicle with gas card

Tools purchase program

Referral bonuses

Town Shares

Job summary

Sani-Servant – a division of RSI is seeking a Route Service Specialist in Mesquite, TX. The role focuses on field service, inventory management, and maintaining equipment while delivering outstanding customer support.

Candidates should be mechanically inclined, self-driven, and able to work with limited supervision; prior warewash equipment experience is a plus. We offer competitive pay, full benefits, and opportunities to grow into leadership.

Qualifications

• Strong mechanical aptitude; prior service, repair, or maintenance experience is a plus.
• Strong communication and interpersonal skills.
• Must be at least 18 years of age.
• Background check and drug screening required.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Run monthly scheduled stops.
• Ensure vehicle stocked with all necessary equipment and clean and organized.
• Manage customer inventories.
• Create invoices and service orders for customer records.
• Communicate effectively with management and work independently in a fluid environment without close supervision.
• Maintain existing accounts by providing excellent customer service.
• Communicate clearly and interact with existing customers on a professional level.
• Train and educate customers on procedures and equipment care.
• Educate customers on proper use of all products.
• Seek and cultivate new business for the growth of the company.
• Develop and grow product knowledge.
• Understand all products and their application.
• Learn the proper operation of all the equipment.
• Learn and understand the parts needed for service/repair.
• Perform preventative maintenance on all equipment.
• Respond to emergency break/fix scenarios.
• Work on-call duty rotation.
• Other tasks as assigned.

Skills

Mechanical aptitude

Communication

Driver's license

Job description

Route Service Specialist

Sani-Servant – a division of RSI

Sani-Servant is a locally owned and operated company providing service and sales to the hospitality industry. We are part of the Refrigerated Specialist (RSI) family of brands, which also includes Cooking Equipment Specialist (CES), REALCo, and Texas Tap.

We partner with our existing customers and cultivate new business to create lasting relationships through superior service and quality products.

We are looking for a career-minded individual who can work unsupervised and has excellent communication and time management skills. Applicants must possess a moderate level of mechanical aptitude and be willing to continue learning and growing in the industry through continued training and hands-on experience. The successful applicant will be able and willing to take on increasing responsibilities and evolve into a leadership role while learning all aspects of the business. If you have previous experience working with warewash equipment, that’s a plus! Learn more about us at www.sani-servant.com

What Sani Servant can offer you:

• Competitive industry pay based on experience with the opportunity to advance.
• All the traditional benefits for full-time employees.
• 401k with employer match
• Paid time off and holiday pay
• Year-round work - We provide our teams with consistent work
• Company cell phone with easy-to-use dispatch/invoicing software
• Well-stocked company vehicle with a gas card.
• Affordable payroll deduction for purchasing tools.
• Referral bonuses - invite your friends and family to join our team! You can earn up to $500 per technician if we hire them.
• Town Shares Program Take ownership of your career and share in our company’s success!

Responsibilities Include:

• Run monthly scheduled stops.
• Ensure vehicle stocked with all necessary equipment and clean and organized.
• Manage customer inventory.
• Create invoices and service orders for customer records.
• Effectively communicate with management and work independently in a fluid environment without close supervision.
• Maintain existing accounts by providing excellent customer service.
• Communicate clearly and interact with existing customers on a professional level.
• Train and educate customers on procedures and equipment care.
• Educate customers on proper use of all products.
• Seek and cultivate new business for the growth of the company.
• Develop and grow product knowledge.
• Understand all products and their application.
• Learn the proper operation of all the equipment.
• Learn and understand the parts needed for service/repair.
• Perform preventative maintenance on all equipment.
• Respond to emergency break/fix scenarios.
• Work on-call duty rotation.
• Other tasks as assigned.

Basic Qualifications:

• Strong mechanical aptitude request, previous service, repair, or maintenance experience a plus!
• Strong communication and interpersonal skills
• Must be at least 18 years of age
• Completion of a satisfactory background check and drug screening
• Valid Driver’s License with acceptable driving record

Physical Requirements:

• Exert up to 150 pounds of force (pulling, pushing, lifting, carrying, etc.) regularly and up to 50-75 pounds of force frequently without assistance.
• Ability to stoop, kneel, crouch, crawl, reach, stand, walk, twist, and grasp to perform essential job functions.
• Tolerate environmental conditions consisting of extreme heat, cold, noise, vibration, fumes, dust, and poor ventilation.

RSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.