Service Technician - Beverage & Espresso

PT Holdings LLC; Mesquite (TX); On-site; USD 45,000 - 75,000; Full time

Job summary

RSI Texas, LLC is seeking Refrigeration Service Technicians to repair, maintain and install commercial beverage equipment across the Dallas–Fort Worth metroplex. A company van, dispatched tools, and a work tablet are provided; travel includes home dispatch and surrounding areas.

Role requires EPA certification, TDlr registration, and beverage/espresso service experience; CFESA/NATE/FACTORY certifications are preferred.

Qualifications

• Must be EPA certified.
• Experience with Beverage & Espresso equipment service.
• Must be registered with the Texas Department of Licensing and Registration (TDLR).
• Industry certifications such as CFESA, NATE, and FACTORY are preferred.
• Must be at least 18 years of age.
• Completion of a satisfactory background check and drug screening.
• Valid Driver's License with acceptable driving record.

Responsibilities

• Repair, maintain, install or refurbish equipment according to an established service schedule, company and factory standards and within acceptable time frames as well as troubleshoot and rectify potential problems on location.
• Apply knowledge of products and seek additional training and education as appropriate.
• Document legibly and accurately all work completed and submit such orders to office personnel according to company policy.
• Work closely with management to ensure timely scheduling of work.
• Maintain service vehicle in a clean manner.
• Build and maintain customer relations in the field to ensure excellent customer service and enhance the company's image.
• Offer assistance and instruction to employees as needed.
• Train new employees on all aspects of the Field Service Technician position.
• Develop and implement quality control training for Field Service Technician employees.
• Perform other related duties as assigned.

Skills

EPA certified

Beverage & Espresso service

TDLR registered

Valid driver’s license

Tools

CFESA certification

NATE certification

FACTORY certification

Job description

Service Technician - Beverage & Espresso

RSI Texas, LLC.

RSI Texas, LLC (RSI), a CFESA certified company, is seeking Refrigeration Service Technicians in the Dallas-Fort Worth Metroplex to join our team.

Responsible for performing repair, maintenance, installation and/or refurbishment work for commercial beverage-related food service equipment such as coffee, tea, juice or espresso machines.

Technicians will be provided with a company van, appropriate inventory to perform service calls and a work cell phone and tablet. Technicians must be comfortable with or willing to learn how to document all work performed on a tablet. This position is an excellent cross-over opportunity if you have any mechanical training (auto, plumbing, electrical, etc.) and are simply looking for a change. Learn more about us at www.rsidfw.com/careers/.

About RSI

Established in 1978, RSI is family operated. We are proud to be a family-centered business and have many multi-generation families working within the company. We also have many on our team who have been with us for over 20 years. Companies in our family of brands include Cooking Equipment Specialist (CES), REALCo., Sani-Servant and Texas Tap. Come join us at RSI where you can become a part of our family, and your hard work will be appreciated.

What RSI can offer you

• Competitive industry pay based on experience with the opportunity to advance.
• Company-sponsored healthcare for full-time employees.
• 401k with employer match.
• Paid time off and holiday pay.
• Year-round work – We provide our teams with consistent work.
• Company cell phone with easy-to-use dispatch/invoicing software.
• Well-stocked company vehicle with a gas card.
• Dispatch from home and work in surrounding areas.
• Career advancement – Our state-of-the-art training facility at our headquarters in Mesquite, TX helps us provide ongoing paid training opportunities to our teams. Additionally, we offer educational reimbursements for job related courses as well as opportunities for advanced industry certifications including CFESA Master Technician.
• Affordable payroll deduction for purchasing tools.
• Referral bonuses – invite your friends and family to join our team! You can earn up to $500 per technician if we hire them.
• Town Shares Take ownership of your career and share in our companies success!

Responsibilities

• Repair, maintain, install or refurbish equipment according to an established service schedule, company and factory standards and within acceptable time frames as well as troubleshoot and rectify potential problems on location.
• Apply knowledge of products and seek additional training and education as appropriate.
• Document legibly and accurately all work completed and submit such orders to office personnel according to company policy.
• Work closely with management to ensure timely scheduling of work.
• Maintain service vehicle in a clean manner.
• Build and maintain customer relations in the field to ensure excellent customer service and enhance the company's image.
• Offer assistance and instruction to employees as needed.
• Train new employees on all aspects of the Field Service Technician position.
• Develop and implement quality control training for Field Service Technician employees.
• Perform other related duties as assigned.

Basic Qualifications

• Must be EPA certified.
• You have experience with Beverage & Espresso equipment service.
• Must be registered with the Texas Department of Licensing and Registration (TDLR).
• Industry certifications such as CFESA, NATE, and FACTORY are preferred.
• Must be at least 18 years of age.
• Completion of a satisfactory background check and drug screening.
• Valid Driver's License with acceptable driving record.

Physical Requirements

• Exert up to 150 pounds of force (pulling, pushing, lifting, carrying, etc.) regularly and up to 50-75 pounds of force frequently without assistance.
• Climb and work from 8ft ladder, stoop, kneel, crouch, crawl, reach, stand, walk, twist, grasp to perform essential job functions.
• Tolerate environmental conditions consisting of extreme heat, cold, noise, vibration, fumes, dust, and poor ventilation.

RSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.