Route Service Representative - Jumper

Phelps Uniform Specialists; Des Moines (IA); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation

401(k) with Company Match

Medical, Dental, and Vision Insurance

Company Paid Life Insurance

Flexible Work Hours

Employee Assistance Program

Job summary

Phelps Uniform Specialists is a family-owned company seeking a dependable Route Service Representative (RSR) – Jumper to join our Des Moines team. This role offers a 4-day work week (Mon–Thu) with Fridays off and involves delivering/collecting uniforms and related items while building lasting customer relationships.

You will learn multiple routes, support the team, and stay active and engaged with customers daily.

Qualifications

• Strong customer service and communication skills required.
• Self-motivated with ability to work independently.
• Flexible and adaptable to changing schedules, routes, and business needs.
• Must have a clean driving record and pass pre-employment screenings.
• Able to perform physical work, lift up to 50 lbs and move carts up to 250 lbs.
• Must be at least 21 years old to meet DOT requirements.

Responsibilities

• Cover customer routes as needed to support vacations, absences, growth and business needs.
• Deliver clean uniforms, mats, facility service products, and other rental items while picking up soiled items.
• Help grow existing customer accounts by identifying needs and recommending products/services.
• Ensure accurate deliveries, pickups, inventory management, and customer documentation.
• Load, unload, and secure products and carts onto delivery vehicles safely.
• Operate a company vehicle in compliance with DOT regulations and safety standards.
• Communicate customer feedback, service concerns, and vehicle issues promptly to management.
• Adapt to changing daily schedules and route assignments while maintaining service quality.

Skills

Customer service

Communication

Self-motivated

Job description

Job Details

• Job Location: Des Moines, IA 50317
• Salary Range: $46,800.00
• Route Service Representative (RSR) – Jumper

Enjoy a 4-Day Work Week | Monday–Thursday | Fridays Off!

Looking for a career that keeps you active, independent, and engaged with customers every day?

Phelps Uniform Specialists is a family-owned and operated company seeking a dependable, adaptable, and customer-focused Route Service Representative (RSR) – Jumper to join our team.

This is more than a delivery job. As a Jumper, you'll learn multiple routes, support our team where needed, and build lasting customer relationships while enjoying variety in your day.

What You'll Do

• Cover customer routes as needed to support vacation schedules, absences, growth, and business needs.
• Deliver clean uniforms, mats, facility service products, and other rental items while picking up soiled products.
• Help grow existing customer accounts by identifying customer needs and recommending additional products and services.
• Ensure accurate deliveries, pickups, inventory management, and customer documentation.
• Load, unload, and secure products and carts onto delivery vehicles safely and efficiently.
• Operate a company vehicle in compliance with DOT regulations and company safety standards.
• Communicate customer feedback, service concerns, and vehicle issues promptly to management.
• Adapt to changing daily schedules and route assignments while maintaining exceptional service.

What We're Looking For

• Strong customer service and communication skills.
• Self-motivated with the ability to work independently.
• Flexible and adaptable to changing schedules, routes, and business needs.
• Clean driving record.
• Comfortable working both indoors and outdoors in varying weather conditions.
• Must be able to pass pre-employment requirements (drug/alcohol test, fit-for-duty test, DOT physical).
• Comfortable performing physical work in a fast-paced environment, including lifting up to 50 lbs. and moving carts weighing up to and exceeding 250 lbs.
• Able to remain active throughout the workday, including standing, walking, bending, squatting, kneeling, lifting, pushing, and pulling.
• Must be at least 21 years of age to meet DOT requirements.

Why Join Phelps?

• 4-Day Work Week (Monday–Thursday) – Enjoy three‑day weekends every week.
• Family-Owned & Operated – You're more than a number here.
• Variety Every Day – Learn multiple routes and gain experience across our operation.
• Independence & Variety – Spend your day on the move, not behind a desk.
• Growth Opportunities – Develop customer service, sales, and logistics experience.
• Supportive Team Environment – Work alongside people who care about your success.

Benefits

• Paid Holidays
• Paid Vacation
• 401(k) with Company Match
• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Flexible Work Hours
• Employee Assistance Program

If you enjoy working with people, staying active, adapting to new challenges, and providing exceptional customer service, we'd love to hear from you.