Route Service Representative - Jumper

Phelps Uniform Specialists; Muscatine (IA); On-site; USD 47,000 - 53,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation

401(k) match

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Flexible hours

EAP

Job summary

Phelps Uniform Specialists in Muscatine, IA is seeking a Route Service Representative (RSR) – Jumper (CDL required) to join our family-owned team.

This full-time role covers routes, delivering clean uniforms and rental items, growing existing accounts, and ensuring accurate deliveries while maintaining DOT compliance. You’ll work Monday–Friday with no weekends and enjoy variety in each day.

Qualifications

• Must have valid Class A CDL with a clean driving record.
• Strong customer service and communication skills.
• Ability to work independently and adapt to changing schedules.

Responsibilities

• Cover customer routes as needed to support schedules and business needs.
• Deliver clean uniforms, mats, and rental items; pick up soiled products.
• Grow existing accounts by identifying needs and recommending products.
• Ensure accurate deliveries, pickups, inventory, and documentation.
• Load/unload and secure products; operate vehicle per DOT rules.
• Provide prompt feedback on service, vehicle issues, and concerns.

Skills

CDL Class A

Customer service

Communication

Independent

Flexible schedules

Job description

Job Details

Job Location: Muscatine, IA 52761

Position Type: Full Time

Salary Range: $46,800.00 - $52,700.00 Salary/year

Route Service Representative (RSR) – Jumper (CDL Required)

Monday–Friday | Full-Time | No Weekends!

Looking for a career that keeps you active, independent, and engaged with customers every day?

Phelps Uniform Specialists is a family-owned and operated company seeking a dependable, adaptable, and customer-focused Route Service Representative (RSR) - Jumper with a valid CDL to join our team.

This is more than a driving job. As a Jumper, you'll learn multiple routes, support our team where needed, and build lasting customer relationships while enjoying variety in your day. You'll play a critical role in ensuring our customers receive exceptional service while safely operating commercial vehicles.

What You'll Do

• Cover customer routes as needed to support vacation schedules, absences, growth, and business needs.
• Deliver clean uniforms, mats, facility service products, and other rental items while picking up soiled products.
• Help grow existing customer accounts by identifying customer needs and recommending additional products and services.
• Ensure accurate deliveries, pickups, inventory management, and customer documentation.
• Load, unload, and secure products and carts onto delivery vehicles safely and efficiently.
• Operate a company vehicle in compliance with DOT regulations and company safety standards.
• Communicate customer feedback, service concerns, and vehicle issues promptly to management.
• Adapt to changing daily schedules and route assignments while maintaining exceptional service.

What We're Looking For

• Valid Class A CDL with a clean driving record.
• Previous commercial driving experience preferred.
• Strong customer service and communication skills.
• Self-motivated with the ability to work independently.
• Flexible and adaptable to changing schedules, routes, and business needs.
• Clean driving record.
• Comfortable working both indoors and outdoors in varying weather conditions.
• Must be able to pass pre-employment requirements (drug/alcohol test, fit-for-duty test, DOT physical).
• Comfortable performing physical work in a fast-paced environment, including lifting up to 50 lbs. and moving carts weighing up to and exceeding 250 lbs.
• Able to remain active throughout the workday, including standing, walking, bending, squatting, kneeling, lifting, pushing, and pulling.
• Must be at least 21 years of age to meet DOT requirements.

Why Join Phelps

• Family-Owned & Operated – You're more than a number here.
• Variety Every Day – Learn multiple routes and gain experience across our operation.
• Independence & Variety – Spend your day on the move, not behind a desk.
• Growth Opportunities – Develop customer service, sales, logistics, and transportation experience.
• Supportive Team Environment – Work alongside people who care about your success.
• Stable Full-Time Schedule - Consistent Monday-Friday workweek.

Benefits

• Paid Holidays
• Paid Vacation
• 401(k) with Company Match
• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Flexible Work Hours
• Employee Assistance Program

If you enjoy working with people, staying active, adapting to new challenges, and providing exceptional customer service, we'd love to hear from you.