Route Service Representative - Jumper

Phelps-Uniform-Specialists; Des Moines (IA); On-site; USD 28,000 - 36,000; Full time

Job summary

Phelps Uniform Specialists in Des Moines, IA is hiring a Route Service Representative (RSR) – Jumper to service multiple routes and support our team with accuracy and efficiency.

You’ll deliver clean uniforms and rental items, collect soiled products, and build lasting customer relationships while adapting to changing daily routes. This full-time role offers active field work, independence, and opportunities to grow in sales and logistics.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently and adapt to changing routes.
• Must pass pre-employment drug/alcohol test, fit-for-duty, and DOT physical.
• Physical ability to lift up to 50 lbs and move carts up to 250 lbs.
• Willing to work outdoors in varying weather conditions.

Responsibilities

• Cover customer routes to support schedules and growth.
• Deliver and pickup uniforms, mats, and rental items.
• Manage inventory and accurate documentation.
• Load/unload and secure products on delivery vehicles.
• Communicate feedback and issues to management.
• Follow DOT and safety standards.

Skills

Customer service

Communication

Independent work

Flexibility

Clean driving record

DOT compliance

Physical stamina

Job description

Route Service Representative (RSR) - JumperEnjoy a 4-Day Work Week | Monday–Thursday | Fridays Off!Looking for a career that keeps you active, independent, and engaged with customers every day?Phelps Uniform Specialists is a family-owned and operated company seeking a dependable, adaptable, and customer-focused Route Service Representative (RSR) – Jumper to join our team.This is more than a delivery job. As a Jumper, you'll learn multiple routes, support our team where needed, and build lasting customer relationships while enjoying variety in your day.What You'll DoCover customer routes as needed to support vacation schedules, absences, growth, and business needs.Deliver clean uniforms, mats, facility service products, and other rental items while picking up soiled products.Help grow existing customer accounts by identifying customer needs and recommending additional products and services.Ensure accurate deliveries, pickups, inventory management, and customer documentation.Load, unload, and secure products and carts onto delivery vehicles safely and efficiently.Operate a company vehicle in compliance with DOT regulations and company safety standards.Communicate customer feedback, service concerns, and vehicle issues promptly to management.Adapt to changing daily schedules and route assignments while maintaining exceptional service.What We're Looking ForStrong customer service and communication skills.Self-motivated with the ability to work independently.Flexible and adaptable to changing schedules, routes, and business needs.Clean driving record.Comfortable working both indoors and outdoors in varying weather conditions.Must be able to pass pre-employment requirements (drug/alcohol test, fit-for-duty test, DOT physical).Comfortable performing physical work in a fast-paced environment, including lifting up to 50 lbs. and moving carts weighing up to and exceeding 250 lbs.Able to remain active throughout the workday, including standing, walking, bending, squatting, kneeling, lifting, pushing, and pulling.Must be at least 21 years of age to meet DOT requirements.Why Join Phelps? 4-Day Work Week (Monday–Thursday) – Enjoy three-day weekends every week. Family-Owned & Operated – You're more than a number here. Variety Every Day – Learn multiple routes and gain experience across our operation. Independence & Variety – Spend your day on the move, not behind a desk. Growth Opportunities – Develop customer service, sales, and logistics experience. Supportive Team Environment – Work alongside people who care about your success.BenefitsPaid HolidaysPaid Vacation401(k) with Company MatchMedical, Dental, and Vision InsuranceCompany Paid Life InsuranceFlexible Work HoursEmployee Assistance ProgramIf you enjoy working with people, staying active, adapting to new challenges, and providing exceptional customer service, we'd love to hear from you.Apply today and join the Phelps Uniform Specialists team!