Route Service Pro — Jumper, 4-Day Week & Customer-Focused

Phelps Uniform Specialists; Des Moines (IA); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation

401(k) with Company Match

Medical, Dental, and Vision Insurance

Company Paid Life Insurance

Flexible Work Hours

Employee Assistance Program

Job summary

Phelps Uniform Specialists is a family-owned company seeking a dependable Route Service Representative (RSR) – Jumper to join our Des Moines team. This role offers a 4-day work week (Mon–Thu) with Fridays off and involves delivering/collecting uniforms and related items while building lasting customer relationships.

You will learn multiple routes, support the team, and stay active and engaged with customers daily.

Qualifications

• Strong customer service and communication skills required.
• Self-motivated with ability to work independently.
• Flexible and adaptable to changing schedules, routes, and business needs.
• Must have a clean driving record and pass pre-employment screenings.
• Able to perform physical work, lift up to 50 lbs and move carts up to 250 lbs.
• Must be at least 21 years old to meet DOT requirements.

Responsibilities

• Cover customer routes as needed to support vacations, absences, growth and business needs.
• Deliver clean uniforms, mats, facility service products, and other rental items while picking up soiled items.
• Help grow existing customer accounts by identifying needs and recommending products/services.
• Ensure accurate deliveries, pickups, inventory management, and customer documentation.
• Load, unload, and secure products and carts onto delivery vehicles safely.
• Operate a company vehicle in compliance with DOT regulations and safety standards.
• Communicate customer feedback, service concerns, and vehicle issues promptly to management.
• Adapt to changing daily schedules and route assignments while maintaining service quality.

Skills

Customer service

Communication

Self-motivated

Job description

Phelps Uniform Specialists is a family-owned company seeking a dependable Route Service Representative (RSR) – Jumper to join our Des Moines team. This role offers a 4-day work week (Mon–Thu) with Fridays off and involves delivering/collecting uniforms and related items while building lasting customer relationships.

You will learn multiple routes, support the team, and stay active and engaged with customers daily.