Route Service Pro - Commissioned, Daytime M-F Route

UniFirst Corporation; Amarillo (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with company match

Profit sharing

Health and life insurance

Paid time off

Employee discounts

Tuition reimbursement

Job summary

UniFirst Corporation is seeking a Route Service Representative to manage daily garment deliveries and pickups along a designated route. You will serve as the primary contact for customers, ensuring accurate, on-time service and building lasting relationships on your route.

In this role, you’ll work independently with safety in mind, upsell complementary garments and services, and maintain a predictable daytime schedule Monday through Friday, with no nights or weekends.

Qualifications

• Driver's License & Safe Driving Record: Must be at least 21 years old with a valid driver’s license, a clean driving record, and reliable transportation.
• DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam.
• Educational Requirements: High school diploma, GED, or military service required.
• Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
• Relevant Experience: Prior experience in customer service, route sales, or delivery roles is a plus!
• Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
• Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

Responsibilities

• Manage an Assigned Route: Serve as the primary point of contact for customers, delivering and picking garments and products daily.
• Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
• Deliver Consistent, Reliable Service: Ensure on-time, accurate deliveries and returns while maintaining strong customer satisfaction.
• Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience.
• Drive Sales Growth: Identify upselling opportunities and grow your route, increasing your earning potential.
• Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.
• Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.
• Contribute to Service Excellence: Troubleshoot service issues, manage inventory, and ensure compliance with safety standards.
• Maintain a Predictable Schedule: Monday–Friday daytime hours with no nights, weekends servicing the same route and customers each week to build consistency and trust.

Skills

Customer service

Independent work

Team collaboration

Safety awareness

Education

High School Diploma / GED / Military service

Job description

UniFirst Corporation is seeking a Route Service Representative to manage daily garment deliveries and pickups along a designated route. You will serve as the primary contact for customers, ensuring accurate, on-time service and building lasting relationships on your route.

In this role, you’ll work independently with safety in mind, upsell complementary garments and services, and maintain a predictable daytime schedule Monday through Friday, with no nights or weekends.